Administrative Assistant

Job Description

Job Description

Administrative Assistant – Operations Team (Irvine, CA)

• ???? Full-Time | Onsite | $22.00–$25.00 / hr (DOE)

About Quest International

For over four decades, Quest International has served as a trusted global partner to hospitals, OEMs, and enterprise clients. We specialize in the repair, refurbishment, logistics, and lifecycle management of mission-critical medical and industrial equipment.

We are seeking a highly organized and detail-oriented Administrative Assistant to support our Operations Department. This role plays an essential part in ensuring the efficiency and accuracy of customer support, documentation, and internal coordination across multiple teams.

Key Responsibilities

Provide administrative support to the Operations Department and coordinate activities between internal teams.

Create and manage Service Orders (SOs) and Return Authorizations (RAs) while ensuring timely follow-up with customers.

Prepare and organize pre-invoicing packets , packing lists , and shipping documentation .

Process orders from receipt through shipment and delivery completion.

Track shipments, verify delivery information, and communicate updates to customers.

Perform final administrative quality checks across departments to ensure accuracy.

Maintain organized digital and physical records to support compliance and audit requirements.

Review and suggest improvements to administrative procedures for greater operational efficiency.

Required Qualifications

Education : High school diploma or equivalent required; Associate degree preferred.

Experience :

2–5 years of administrative or customer service experience, preferably in logistics, technology, or manufacturing environments.

Prior experience in a medical device or computer service organization is a plus.

Technical Skills :

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general Windows applications.

Ability to type 45+ WPM accurately.

Experience with ERP or CRM systems for order management is strongly preferred.

Professional Skills :

Exceptional written and verbal communication skills.

Strong organizational and time-management abilities with attention to detail.

Proven ability to manage multiple tasks and deadlines in a fast-paced environment.

Collaborative mindset with the ability to work effectively across teams.

What We Offer

Competitive hourly pay ($22.00–$25.00 / hr DOE).

Full-time, stable employment with opportunities for growth.

A collaborative, team-oriented environment that values precision and accountability.

Direct involvement in supporting healthcare and industrial clients nationwide.

Position Details

Location : Irvine, CA (onsite)

Schedule : Monday–Friday, 8 : 00 AM – 5 : 00 PM

Status : Non-Exempt | Temp-to-Hire | Full-Time

Start Date : As soon as possible

How to Apply

If you are an experienced administrative professional who enjoys working in a dynamic operations setting and values accuracy, collaboration, and service excellence, we invite you to apply today.

Join Quest International and contribute to a team that supports industries where reliability and precision truly matter.

Monday - Friday, 8 : 00am - 5 : 00pm