Job Summary
Aiming for more than just another sales job? Step into the role of a Sales Support Representative and help bring high-speed Frontier tech to homes across Ontario. At Instep Management, there’s no starting from scratch; you’ll get hot leads, a solid playbook, and a team that celebrates every win (sometimes with a quick ping pong match).
Sound like your vibe? Keep reading about our Frontier Sales Account Representative position!
Sales Support Representative Core Functions
- Prospect new residential customers through residential visits, outbound calls, local events, and lead follow-ups
- Understand each household’s needs and present tailored Frontier solutions that truly add value
- Join regular team meetings, training sessions, and product workshops alongside fellow Frontier Sales Account Representative to keep your skills sharp
- Consistently hit or surpass monthly sales targets, adding to the team’s momentum
- Accurately manage data entry, paperwork, and follow-up steps to ensure smooth service activation
- Keep an eye on local competitors and share insights with your Frontier Sales Account Representative team
- Pitch in with extra responsibilities when needed to help your team shine
Sales Support Representative Key Attributes
Must have :
High school diploma or equivalentValid driver’s license, car insurance, and a clean driving recordReliable personal vehicle (yes, even when Ontario weather doesn’t play nice)Comfortable using smartphones, tablets, and basic softwareFlexibility to work evenings and weekends to catch customers when they’re homeStrong communication skills in English, spoken and writtenResilience and driveNatural people skillsGoal-focused mindsetSolid organizational habits to juggle leads, data, and follow-upsNice to have :
6 months or more in sales, customer service, or similar roles (especially prospecting or cold calling)Familiarity with telecom services like cable, fiber, or wirelessAbility to explain tech in a way anyone can understand