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Sales Support Representative

Sales Support Representative

Instep Marketing incRiverside, CA, US
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Job Summary

Aiming for more than just another sales job? Step into the role of a Sales Support Representative and help bring high-speed Frontier tech to homes across Ontario. At Instep Management, there’s no starting from scratch; you’ll get hot leads, a solid playbook, and a team that celebrates every win (sometimes with a quick ping pong match).

Sound like your vibe? Keep reading about our Frontier Sales Account Representative position!

Sales Support Representative Core Functions

  • Prospect new residential customers through residential visits, outbound calls, local events, and lead follow-ups
  • Understand each household’s needs and present tailored Frontier solutions that truly add value
  • Join regular team meetings, training sessions, and product workshops alongside fellow Frontier Sales Account Representative to keep your skills sharp
  • Consistently hit or surpass monthly sales targets, adding to the team’s momentum
  • Accurately manage data entry, paperwork, and follow-up steps to ensure smooth service activation
  • Keep an eye on local competitors and share insights with your Frontier Sales Account Representative team
  • Pitch in with extra responsibilities when needed to help your team shine

Sales Support Representative Key Attributes

Must have :

  • High school diploma or equivalent
  • Valid driver’s license, car insurance, and a clean driving record
  • Reliable personal vehicle (yes, even when Ontario weather doesn’t play nice)
  • Comfortable using smartphones, tablets, and basic software
  • Flexibility to work evenings and weekends to catch customers when they’re home
  • Strong communication skills in English, spoken and written
  • Resilience and drive
  • Natural people skills
  • Goal-focused mindset
  • Solid organizational habits to juggle leads, data, and follow-ups
  • Nice to have :

  • 6 months or more in sales, customer service, or similar roles (especially prospecting or cold calling)
  • Familiarity with telecom services like cable, fiber, or wireless
  • Ability to explain tech in a way anyone can understand
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    Sales Support Representative • Riverside, CA, US