Join Edward Jones as a Branch Office Administrator.
The Branch Office Administrator (BOA) role is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds.
Job Overview
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience.
We'll give you the support you need. Our team will be there every step of the way, providing :
- Comprehensive 6-month training including an experienced peer to help mentor you
- A wide support network that extends from your branch office to your region to the home office
- You'll often work independently but will have a team of thousands backing you every step of the way
Can you see yourself :
Delivering exceptional personalized service to ensure clients feel understood and informedTaking an active role in the annual business planning process to assist in developing strategies for the upcoming yearActively listen for situations in the clients' lives that may indicate a need for additional servicesDriving marketing activities such as planning and executing eventsYou can also expect :
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributionsAn inclusive environment where everyone's different viewpoints are valued and help to achieve resultsWe recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-beingFull-time Associates receive the following benefits :Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits, short- and long-term disability, basic life, and basic AD&D coverage401k retirement plan, and tax-advantaged accounts : health savings account, and flexible spending accountEdward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerismCompetitive Compensation :
Hiring Minimum : $21.38Hiring Maximum : $22.71Opportunity for merit-based salary increases as you progress in the BOA roleSkills / Requirements :
Analytical ThinkingAttention to DetailAdaptabilityConversational SkillsDigital Tool UtilizationTeam CollaborationRole Requirements :
Client Service : Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactionsAccount Management : Aptitude to learn and understand the financial services industryAdministrative & Operational Support : Strong ability to work independently at the direction of the financial advisorTechnology : Strong computer literacy with willingness to learn new technology and programsEdward Jones is an equal opportunities employer and does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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