Store Administrative Specialist
Responsibilities H-E-B needs energetic and motivated partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where people come first. As a Store Administrative Specialist, you'll provide administrative support and perform specialized duties for a specific area, store, or multiple stores. Once you're eligible, you'll become an owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. 'Partner-owned' means our most important resources people drive the innovation, growth, and success that make H-E-B the greatest omnichannel retailing company.
Do you have a : heart for people... commitment to work hard to make sure people come first? head for business... strong customer service skills and a desire to serve? passion for results... willingness to go above and beyond to help your customers and your work team?
We are looking for :
- ability to work in a fast-paced environment while keeping focused on the customer
What is the work?
administration / customer service :oversees partner payroll hours auditing; determines issues needing resolutionaudits payroll reports; ensures hours are listed properly; monitors XPTR reports and compares hours paid with those sent to payrollprocesses partner profile changes and new hire information on HR / payroll systemsmaintains current, accurate filing system of partnerscoordinates / tracks store hiring needs and interviews; processes new hires; schedules training, store orientations, and exit interviews; tracks turnover resultssorts incoming bills; distributes accounts receivable as appropriate; processes / files store-related billsdistributes incoming mailmaintains proper inventory of store and office suppliesschedules service repairs to maintain safe, efficient store operationscoordinates meetings, training sessions, and special projects / activities; plans / executes partner events and recognition programsmaintains bulletin boards and store communicationssupports management in administrative tasks (e.g., pulls / prints necessary performance appraisal data)communicates time and attendance issues / requests to managementcomposes / types written correspondenceprovides partners with information about benefits, H-E-B policies and procedures, job postings, and credit union membershiporders / distributes partner uniformsWhat is your background?
experience in H-E-B stores and / or in a clerical role (preferred)Do you have what it takes to be a fit as an H-E-B store administrative specialist?
working knowledge of H-E-B guidelines, procedures, and benefitsstrong interpersonal and customer service skillsstrong verbal / written communication skillstime-management and organization skillspc skills, including MS Office and H-E-B systemsability to handle confidential / sensitive informationability to manage multiple priorities and shift focus between tasksability to accept / adapt to changeCan you... work in a fast-paced, demanding environment that requires detailed, precision work? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 11-2012
