A company is looking for a Call Center Representative to support customers by addressing their needs and offering additional products.
Key Responsibilities
Handle inbound calls and assist customers with their inquiries
Build trust and rapport with customers while servicing their unique needs
Offer additional products to customers during interactions
Required Qualifications
A minimum of two years relevant work experience or two years post-secondary education
Ability to multitask and navigate multiple computer systems
Customer service experience
Willingness to work full-time with a flexible schedule including evenings and weekends
Designated workspace free from noise and distractions for remote work
Call Center Agent • Charlotte, North Carolina, United States