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Account Manager

Account Manager

CargasLancaster, PA, US
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Account Manager

At Cargas, our success comes from helping our customers succeed. We're looking for an Account Manager internally titled Sales Consultant who's passionate about building relationships, understanding customer needs, and ensuring they continue to get the most value from their Cargas solutions.

This is not a new business or cold-calling role you'll work with an established base of customers, helping them stay successful and uncovering opportunities to enhance their experience.

What You'll Do

  • Serve as a trusted advisor to a portfolio of existing customers.
  • Build lasting relationships by understanding their goals, challenges, and future plans.
  • Identify and recommend additional solutions, services, or upgrades that add value.
  • Support renewals and subscriptions to ensure long-term success.
  • Stay up to date on ERP products like Microsoft Business Central to guide informed decisions.

What You Bring

  • Experience in B2B account management, customer success, or consultative sales.
  • Strong relationship-building, communication, and problem-solving skills.
  • Familiarity with CRM tools (HubSpot a plus).
  • A collaborative, customer-first mindset - you listen, learn, and help customers grow.
  • Bachelor's degree or equivalent experience.
  • From our employee-owned culture to our casual dress code, Cargas does things a little differently. We practice Open Book Management, so you know the sales, profits, challenges, and opportunities. We collaborate at all levels, so your ideas are heard. We have a flexible work environment, so we trust you to make good decisions on when you need to put in extra effort to take care of customers and when you can take time for personal matters. We share success widely through our Profit Sharing, Bonus Plan, and Employee Ownership. We work hard and have fun!

    Cargas Systems is an Equal Opportunity Employer and is committed to workplace diversity. We are dedicated to building a diverse and inclusive workplace, so if you are excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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    Account Manager • Lancaster, PA, US