Job Description
Job Description
Description :
Administrative Assistant (ASAM Level 3.3 Facility)
Job Description
The Administrative Assistant provides critical administrative support to the facility, ensuring efficient operations within the residential treatment environment. Core duties include assisting with client intakes and discharges, tracking client insurance status, managing the UA (urine analysis) process, maintaining medical records, managing staff shift scheduling, and assisting with supply orders and expense tracking. This role ensures that client belongings are properly stored during intake and returned upon discharge, and that facility items are retrieved. The Administrative Assistant reports directly to the Clinical Director / Site Manager.
This job description does not imply that these are the only duties to be performed by the employee. Additional tasks may be assigned by the supervisor as necessary.
Essential Job Functions :
- Maintains the client database and frequently checks insurance statuses, ensuring active coverage for all participants.
- Assists with intakes and discharges, ensuring all necessary paperwork is completed and client belongings are properly handled.
Stores client belongings during intake and ensures they are returned at discharge, while retrieving facility-issued items from the client.
Manages the UA (urine analysis) process :Sets up the UA schedule for clients.
Collects UAs from clients and enters them into the ordering system.Ensures UAs are submitted and sent out daily.Supports scheduling of staff shifts to ensure coverage and consistency in participant care.Files and ensures that medical records are maintained and stored in compliance with HIPAA and ASAM Level 3.3 standards.Facilitates the release and receipt of medical records between facilities as necessary.Tracks facility expenses and submits them to the bookkeeper in a timely manner.Assists in ordering necessary supplies and ensures inventory is properly managed.Creates and maintains a welcoming, trauma-informed front office environment for clients and visitors.Attends and participates in mandatory training, staff meetings, and other agency functions as assigned.Provides administrative support to the Clinical Director / Site Manager as needed.Attendance Requirements :
The Administrative Assistant is expected to follow the schedule provided, which may vary based on staffing needs, operational demands, and participant requirements. Supervisors have the authority to adjust work schedules to meet the needs of the facility, including start / end times and total hours worked, based on participant care and staff availability.
Minimum Qualifications :
Knowledge / Skills / Abilities :
Ability to work effectively with diverse cultures and maintain sensitivity to individual and family differences.Strong computer skills, with proficiency in Microsoft Word and Excel.Ability to maintain and organize files and records with attention to detail.Excellent multitasking, prioritization, and time management skills.Strong written and verbal communication skills.Ability to maintain a professional, customer-oriented attitude, ensuring a trauma-informed and culturally sensitive approach.Teamwork skills, with the ability to collaborate with staff, participants, and community resources.Current, valid Montana state driver's license.Clear child protective services (CPS) and criminal background checks.Education / Experience :
High school diploma or GED (unless waived by the Site Director).Office work experience in a medical or mental health agency preferred.Experience with computers, particularly Microsoft Excel and Word.Positive, customer-oriented, professional presentation.Requirements :
Education / Experience :
High school diploma or GED (unless waived by the Site Director).Office work experience in a medical or mental health agency preferred.Experience with computers, particularly Microsoft Excel and Word.Positive, customer-oriented, professional presentation.Current, valid Montana state driver's license.Clear child protective services (CPS) and criminal background checks.