Houseman

On-Call Houseman

Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic debut of The Ned London in 2017.

Set in the historic Johnston Building, formerly the NoMad Hotel, our property boasts a rich legacy dating back to 1903. With design expertise from the Soho House Design team, we've lovingly preserved the building's original charm while infusing it with a fresh, contemporary style.

At The Ned NoMad, we offer an eclectic mix of exclusive and public spaces, including 167 elegantly appointed bedrooms and suites, a lively rooftop bar and terrace restaurant, a first-floor bar, grill, and lounge, and nightly live entertainment at The Atrium Stage. Our public dining options include Cecconi's, a modern-day classic Italian restaurant inspired by mid-century Trattorias, and Little Ned, a chic spot for handcrafted cocktails and bar classics with views of the Empire State Building.

The Role A Houseman is responsible for providing guests services in the hotel and offering full service and turndown service for guests in an efficient manner that is aligned with the luxury standards of the hotel.

Primary Responsibilities

• Maintain cleanliness and presentation of guest corridors, service areas, and public spaces through sweeping, mopping, vacuuming, and dusting.
• Support Room Attendants by replenishing linens, amenities, and supplies in housekeeping closets and carts on each floor.
• Respond promptly to guest and team member requests for additional items via radio, Knowcross, or other hotel communication systems.
• Deliver guest requests such as extra towels, amenities, rollaway beds, and cribs in a timely and courteous manner.
• Ensure all turndown supplies and amenities are stocked and distributed to appropriate floors daily.
• Refill and distribute water bottles to guest rooms, ensuring each room receives at least two per turndown service.
• Remove used linen, trash, and recyclables from guest rooms and corridors and transport to designated disposal areas.
• Assist with deep-cleaning tasks and special projects as assigned by the Housekeeping Manager or Supervisor.
• Notify management of any maintenance issues, safety hazards, or equipment malfunctions.
• Follow all health, safety, and hygiene protocols, ensuring compliance with company standards.
• Promote teamwork and clear communication with colleagues and other departments.
• Participate in daily briefings, department meetings, and ongoing training as requested.
• Adhere to all company policies, procedures, and service standards.

Requirements

Qualifications

Working Conditions / Environment

Our Doors Are Yours to Open The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Apply today and join us as a Houseman!

#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO

Work Perks

Compensation : $31.65 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.