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Small Commercial Field Property Adjuster

Small Commercial Field Property Adjuster

Liberty Mutual Insurance GroupEast Syracuse, NY, US
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Property Adjuster

Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims with varying complexity and perils.

Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.

Responsibilities :

  • Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. Reviews and utilizes financial statements to adjust moderately sized business interruption losses.
  • Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure.
  • Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary.
  • Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes.
  • Keeps the Insured and others informed about the claim's status with clear, timely and accurate written / oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim.
  • Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate.
  • Meet time requirements of the policy and fair claims handling practices.
  • Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability.
  • Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made.
  • May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel.
  • Will be called upon for catastrophe duty.

Qualifications :

  • Knowledge of property insurance; commercial property claims; coverage evaluation; claims investigation, loss assessment, evaluation and reserves; financial analyses; insurance regulations.
  • Negotiation and settlement of moderate to high complexity claims.
  • Other skills required include a focus on customers; decision making; results oriented; spoken communication; and adaptability.
  • An ability to build relationships, listen (i.e., comprehend nuances and acknowledge others' viewpoints), mentoring and training less experienced team members, write business correspondence, produce accurate work, manage projects and vendors.
  • Use core applications / spreadsheets.
  • As normally acquired through a bachelor's degree or equivalent; successful completion of required internal training programs and AIC (Associate in Claims) modules 33 and 35.
  • Prefer designations such as AIC, SCLA, CPCU, etc, and at least 2-3 year of progressively responsible experience.
  • Ability and willingness to travel to the site of catastrophe for assignments that may last several weeks.
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    Property Field Adjuster • East Syracuse, NY, US

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