Commercial Service Technician

Job Description

Job Description

Benefits :

• 401(k) matching
• Company car
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Commercial Service Technician will be responsible for service calls of alarm, camera and access control systems, and other life safety systems in new and existing buildings in all types of construction. Must know how to program DSC NEO and Qolsys systems with knowledge of Alarm.com software.

The Commercial Service Technician will be traveling 50%-75% of the time. Company vehicle and gas card will be provided.

The pay rate for this position is up to $30 per hour depending on experience and ability.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Running service calls on existing customers systems

Assisting Customer Service team with answering service-related questions

Ability to wire and diagnose issues with access control systems

Assisting Engineering team on pre-site walk thru to determine supplies needed for installation

IP configuration on camera systems

Ability to read and understand blueprints and wiring schematics / diagrams

Ability to navigate CRM software system for important job details

Ability to operate Surface Tablet

Education and / or Experience

High school diploma or general education degree (GED); Working knowledge of security, surveillance and access control software applications.

This includes :

DSC, Qolsys and Alarm.com

Physical Demands

While performing the duties of this Job, the employee is regularly required to sit; walk; use hands to finger, handle, feel and reach with hands and arms, and / or climb a ladder; working with tools off scaffolds, ladders, working in confined spaces; frequently required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.