Dispatcher (Not a Remote Position)

Dispatcher

Bellows Plumbing, Heating, Cooling and Electrical is actively searching for a highly motivated, confident dispatcher. The dispatcher is a crucial role and will be part of a team of five dispatchers with the goal of maximizing scheduling so that we are continuously exceeding customer demands and satisfaction. Must be able to utilize creative thinking, strategic planning skills and teamwork to ensure all customers receive superior service. The ideal candidate will be able to enthusiastically rise to a challenge and coordinate a complex schedule that is very dynamic and always subject to conflict and change. We're looking for someone who is able to think outside the box and make quick decisions, but who can also work as part of a team to ensure we are providing outstanding customer service. Hours : Full time, 40 hours per week. Monday through Friday 7 : 30 am - 4 pm.

Primary responsibilities include :

• Dispatching installers or service technicians to jobs
• Scheduling and monitoring service requests, emergency calls and multi-day installs
• Main point of contact for field staff and customers
• Provides support and guidance to team of 8 - 20 field staff
• Collaborates with internal staff to assure efficiency and optimization

Additional responsibilities :

Qualifications :

We are Bellows Plumbing, Heating, Cooling & Electrical a multiple recipient of 5000 Fastest Growing Company. We care about our customer and we care about our team. Come work for a company that respects its employees for their individual talents and abilities! We are looking for amazing people to join our team.