Multi Store Manager (Self Storage)

Overview

SecureSpace Management LLC is one of the fastest growing Self Storage platforms in the USA with assets located primarily in high-density, urban markets. With a focus on exceptional customer service and upgraded security features, SecureSpace Management LLC provides a high-quality experience that our customers can count on in any store they visit.

Role Scope

The Multi-Store Manager performs a wide variety of duties that support and enable the District Store Coordinator and District Managers to meet and accomplish the expectations and requirements defined in the position. To this end, the Multi-Store Manager must be able to work within collaborative team efforts to prioritize sales and customer acquisition, vendor management, and the overall performance of their assigned stores. The multi-store manager will also support departmental projects and initiatives and constantly demonstrate teamwork skills by cooperating with staff and customers.

The Multi-Store Manager will ensure their assigned stores reflect brand expectations, including sales, collections and occupancy stats, positive customer experience, cleanliness, and facility operations. This role will cover locations in Odenton, Lanham, Arlington and other nearby areas.

• We truly promote from within. We are opening 30+ stores in 2025, which provides a great opportunity for career growth. Currently over 40% of our District Store Coordinators started as Store Managers with SecureSpace.
• 62% of move-ins are completed online with the help of our US-based customer success team. They arrive at your stores already booked and paid!
• Our stores are fully owned and operated, no managed properties to deal with.
• All of our Auctions are done online, no in-person auctions.

Responsibilities

Self-Storage Multi Store Manager Responsibilities :

Across multiple assigned self-storage locations, you will :

Qualifications

Self-Storage Multi Store Manager Skills and Experience :

Physical Requirements

Qualified individuals must be able to perform the position's essential duties with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. GSA will attempt to satisfy requests if the accommodations needed are reasonable and no undue hardship would result.

Work Habits

Must adhere to all GSA policies and procedures. Must maintain the integrity of confidential communications and customer information. Must maintain a professional, courteous, and cooperative manner with GSA & SecureSpace staff, as well as "field" personnel and outside contacts, and demonstrate respect and a positive attitude. Must demonstrate dependability by arriving and leaving work on time, taking the allotted time for lunch and breaks, and limiting personal telephone calls and socializing to break periods.

Benefits

SecureSpace Management LLC / GSAM LLC is committed to providing equal employment opportunities to all employees and applicants. We strictly prohibit discrimination and harassment of any kind based on race, creed, color, religion, age, sex, national origin, disability, genetic information, sexual orientation, gender identity or expression, marital status, citizenship or immigration status, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability, or any other characteristic protected by federal, state, or local laws.

This policy applies to all employment practices, including but not limited to recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SecureSpace Management LLC complies with all applicable disability laws and is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to participate in the application or interview process, perform essential job functions, or access other employment-related benefits, please contact Human Resources at hr @ insitepg.com.

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