Health Unit Coordinator

Health Unit Coordinator

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Under general supervision and according to established policies and procedures, the health unit coordinator (HUC) provides clerical and receptionist support for patient care areas. Facilitates communication that supports patient care. Demonstrates effective behaviors as outlined in the organization-wide core competencies.

Minimum Knowledge, Skills and Abilities Required :

• High School diploma or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or equivalent experience required.
• Previous clerical experience required. Completion of a health unit coordinator program or other healthcare office experience preferred.
• Knowledge of medical terminology preferred.
• Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and willingness to learn more technology as the need arises.
• Customer service and interpersonal skills necessary to gather and share information with physicians, patients, visitors, families, and team members in a courteous and confidential manner increasing patient satisfaction.
• Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously.
• Ability to sit for periods of time and walk when assisting with errands, to carry supplies, move equipment on wheels, and to transport patients in wheelchairs and cribs.

The Cardiac Pediatric Critical Care Unit is a 24-bed intensive care unit. Staff provides admission-to-discharge care for children with known cardiac anomalies requiring surgical or medical management.

If hired attendance will be required the first week at a New Hire Welcome day on Monday from 9a-4p. There are 3 days of central care partner orientation from 8a-4 : 30p on Tuesday, Wed and Thursday that first week. We prefer participation in all the sessions, but at minimum, the Thursday session is mandatory.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and / or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.