Sales Manager Position
Collegiate Hotel Group is seeking a Sales Manager to join Graduate by Hilton Minneapolis and its brilliant team of hospitality enthusiasts.
Job Duties And Responsibilities
Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
Manage business travel accounts to maximize business potential
Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals
Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace / follow up system
Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business
Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS
Details BEOs with client for groups with meeting space and distributes with appropriate staff.
Conduct pre- and post-conference meetings when it is agreeable with the client
Attends property specific receptions to generate leads and interact with customers
Organize and execute local area blitzes
Implement special promotions relating to sales segment
Establishes relationships with local businesses and organizations and is an active member in local industry associations
Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes
Consistently meet or exceed sales goals including predetermined revenue and sales activity
Other duties as assigned
Education And Experience
High School Diploma / GED. Bachelor's Degree preferred
Prior sales experience preferred
Knowledge, Skills And Abilities
Strong analytical skills relative to impact on hotel revenues
Ability to communicate effectively verbally and in writing
Strong understanding of revenue management principles
Ability to use reservation and revenue management systems to develop pricing and sales recommendations
Experience with Delphi.fdc preferred
Benefits / Perks
Work today, get paid today, with Daily Pay!
Free telemedicine and virtual mental health care access for all team members starting day one!
Multiple health insurance and life insurance options
401k plan + company match
Paid time off for eligible team members
Holiday pay / paid holidays
Pet insurance
Employee Assistance Program
Discounted hotel rooms
Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
Sales Manager • Minneapolis, MN, US