Server Assistant

Job Description

Job Description

Role Summary

A Server at Drake’s WEHO is responsible for providing exceptional food and beverage service to guests. The Server is expected to perform in a hospitable, efficient manner and play an integral role in ensuring our guests have an outstanding dining experience. At all times, servers are expected to be attentive and anticipatory to guests needs. Our goal is to make everyone feel welcome, comfortable, important, and relaxed, while exceeding expectations of all.

Responsibilities

Maintain a high level of hospitality and professionalism with each team member and guest

Develop and retain a complete knowledge of all food, beverage, and dietary restrictions to answer guest questions

Ensure all steps of service are followed

Execute opening and closing procedures associated with assigned station

Work seamlessly and communicate with all team members

Assistant to assure guests have a valuable overall experience

Handle disputes and / or complaints with the utmost respect, professionalism and hospitality and go above and beyond to always accommodate special request

Attend Food, Wine and Team training opportunities

Requirements

2+ years of server experience in an upscale or fine-dining high volume establishment

Will be required to complete and pass quizzes on product / job knowledge

Positive attitude, a sense of responsibility and ownership of the position

Appetite for creating memorable moments of hospitality for our guests

Desire to learn and grow within the position and restaurant

Knowledge and passion for wine, beer, and craft cocktails

Understanding of classic food, wine service, pairings, and service ware

Detail oriented with strong communication skills

Team oriented with a strong sense of punctuality and reliability

Perks

Family meals

Benefits available

Flexible schedule

Professional development and career growth

Dining discounts at all Vandelay Hospitality Group brands

Referral Program

Closed on Thanksgiving, Christmas and the 4th of July

Benefits : Employee discount

Flexible schedule

Health insurance

Paid training

Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal / state protected category.