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Item Processing and Lockbox Manager
Item Processing and Lockbox ManagerCentral Bank • Jefferson City, MO, US
Item Processing and Lockbox Manager

Item Processing and Lockbox Manager

Central Bank • Jefferson City, MO, US
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Overview

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The Manager is responsible for overseeing daily operations for Item Processing and Lockbox; ensuring both departments are performing efficiently and meeting all deadlines. The Manager should be an expert in all aspects of check processing.

Duties

  • Manage staff, including hiring, scheduling, motivating, coaching, development, and performance reviews.
  • Excellent communication skills with staff, other bank departments, external ICL customers, as well as external eDeposit customers.
  • Ensure efficient operations are in place to meet daily cash letter deadlines.
  • Job Competency - Able to keep up and excel at demands placed throughout the day, while making sure daily deadlines are completed in a timely manner.
  • Staff Development - Work with the staff to make sure they understand the ins and outs of both Lockbox and Item Processing and why we do what we do.
  • Teamwork - Coach staff to work as a team to achieve complex goals.
  • Ensure procedures are documented and a Business Continuity Plan is written and tested annually for all areas of responsibility.

Item Processing

  • Over 40 million items per year
  • Process Inclearings files from FED and US Bank
  • Process transactions from Teller, Image ATM, eDeposit, Direct Send, and Mobile Check Deposit
  • Manage external couriers between affiliate banks and CTS ($250,000 annual expense)
  • System Administration for Item Processing software (Optima), Check 21 gateway (Acceptance), teller capture (Image Teller), merchant capture (eDeposit) and vendor management for outsourced mobile check deposit software (FXD).

    • Lockbox

  • Over 230,000 retail and over 260,000 wholesale payments per year
  • Process all retail lockbox payments
  • Support the efforts of five regional wholesale locations, including end of day and file generation
  • System Administration for Lockbox software (Aperta)

    • Requirements

  • Minimum 5 years Banking experience is required. Supervisory experience is preferred.
  • Item Processing / Lockbox experience preferred
  • Attention to detail with a high level of accuracy, Positive Attitude, Excellent Planning Skills
  • Ability and desire to lead and work as part of a team and with people of diverse backgrounds
  • Ability to identify and communicate critical issues and work proactively with other parties to develop alternate methods for resolving issues

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Design, Art / Creative, and Information Technology

    • Referrals increase your chances of interviewing at Central Bank by 2x

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    Processing Manager • Jefferson City, MO, US