Manager, Computer & Storage Services

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11 months

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11 months

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11 months

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11 months

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11 months

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Job title : Manager, Computer & Storage Services

Company : Bexar County

Job description Summary Under administrative direction, is responsible for the operation of a mission critical 24×7 county-wide IT enterprise data center operations, servers, and storage. Responsible for cyber security threat management policies, tools and practices to safeguard all data and systems; responsible for the delivery of a stable, reliable, cost effective compute and storage infrastructure to support applications and services; responsible for establishing standards and procedures for working with third party vendors providing cloud-based services, including strategic roadmaps for moving compute and storage services to the cloud; responsible for managing vendors to ensure high service levels and value. Responsible for identity and access management. Responsible for endpoint management. Flexibility to achieve performance excellence in a telework arrangement. Flexibility to deliver services in a telework environment and supervise colleagues in a telework environment. Duties and Responsibilities

• Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountability
• Oversees teams responsible for the operation of a mission critical 24×7 IT enterprise data center operations, servers, and storage.
• Manages the day-to-day operations of on-premises data centers, including power and cooling systems, network infrastructure, and physical security. Coordinates closely with Network Services to ensure server and network infrastructure reliability and availability at data centers.
• Oversees teams responsible for identity and access management, and endpoint management.
• Participates in the development of the IT strategy and operating budget and monitors the implementation; provides oversight and proactively manages project schedules, solution delivery, and solution quality.
• Ensures compute and storage infrastructure is right-sized and current to support business needs and strategic plans; establishes and maintains processes to ensure systems and services are up to date; responsible for researching and evaluating new compute and storage infrastructure technologies
• Develops a stable, reliable, cost-effective compute and storage infrastructure to support applications and services; establishes an ongoing capacity management and investment program for infrastructure
• Responsible for cyber security threat management policies, tools and practices to safeguard all data and systems; manages a comprehensive monitoring and alert system tied to enterprise notification and escalation processes and plans; oversees the investigation of all discrepancies related to IT compute and storage infrastructure, to include performing root cause analysis and identifying corrective actions
• Builds, develops, and grows relationships with all internal customers and vendors; negotiates service level agreements with both internal and external customers and vendors, and monitor service delivery to ensure the agreed targets and standards are met; manages vendors in the IT computing and storage infrastructure space to ensure high service levels and value
• Manages capacity and ensure commitments are negotiated to the satisfaction of business stakeholders.
• Develops SLAs & KPIs to ensure IT operational excellence; develops a roadmap for the utilization of cloud services
• Develops and implements disaster recovery and business continuity plans for computing and storage systems
• Manages server and database backup and recovery processes to ensure data is protected and recoverable in the event of a disaster or data loss.
• Works with other IT professionals to troubleshoot and resolve technical issues related to databases and database systems.
• Collaborates with other IT department management on the architecture, design, implementation, support, and maintenance of computing and storage infrastructure
• Designing, implementing, and maintaining the organization's cloud infrastructure on Microsoft Azure, including virtual machines and storage
• Oversee the implementation and management of IAM technologies, including identity provisioning, access management, single sign-on, and multi-factor authentication.
• Manage the access request and approval process and ensure that access privileges are granted based on the principle of least privilege.
• Maintain and manage the identity data and access control systems to ensure the accuracy, completeness, and reliability of information.
• Design, deploy, and manage automated tools and processes for endpoint configuration, software deployment, and patch management.
• Develop and enforce standardized endpoint configurations, ensuring compliance with security policies and regulatory requirements.
• Collaborate with the security team to implement endpoint security measures
• Ensures development and continual improvement of applicable processes, policies, and procedures
• Maintains a close working relationship with management of all departments
• Interviews and makes recommendations for hiring, terminating, promoting, demoting, orienting, evaluation, counseling, and salary changes for departmental personnel; develops and supports career development plans with Compute and Storage Services team staff
• Performs other related duties as required.

Minimum Qualifications

Preferred Qualifications :

Working Environment and Physical Demands :

Supplemental Information Workstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am – 5pm, Monday through Friday. Phone : 210-335-2545. EQUAL OPPORTUNITY EMPLOYER Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.

We are committed to providing equal opportunity for protected veterans and individuals with disabilities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.For more detailed information, please click on the following link to view Benefits offered by Bexar County : NOTE : Part-Time and Temporary positions are not eligible for Bexar County Benefits.

Expected salary

$10458 per month

Location

San Antonio, TX

Job date

Sat, 31 Aug 2024 01 : 30 : 27 GMT

Apply for this job now!

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