Customer Service Games Operator-HBL at Six Flags Magic Mountain

Job Description

Job Description

SUMMARY

Performs all aspects of game sales including, but not limited to greeting guests, rule explanation, upselling, encouraging the guests while they play, asking for replays, offering deals, encouraging trade-ups, celebrating winners, accurately completing the sale on the point-of-sale register or device, maintaining cleanliness, merchandising, and safety standards on the game(s).

DUTIES & RESPONSIBILITIES

• Day to day operation of the carnival games
• Effectively performing the ‘8 Steps to Glory’ within every guest interaction
• Effectively performing ‘Keeping the Buzz’ within every guest interaction
• Assists guests in an enthusiastic and courteous manner; provides outstanding guest service
• Utilizes various selling techniques to increase sales
• Accurately completes sales using POS system according to established procedures
• Creating attractive displays with the prizes
• Cleans the games for the best sales appearance
• Assists with inventory efforts, displays, counts and product transfers as needed
• Monitoring of prizes awarded
• Fairly and clearly explains of the game rules to guests
• Performs other related duties as assigned by management

QUALIFICATIONS

COMPETENCIES

PHYSICAL DEMANDS AND WORK ENVIRONMENT

DISCLAIMER

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.