Manager, Staff Administration, Campus Dining

Campus Dining and Auxiliary Operations Manager

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share : equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location : 740 Library Rd, Rochester, New York, United States of America, 14627

Opening : Regular

Time Type : Full time

Scheduled Weekly Hours : 40

Department : 100105 Auxiliary Operations

Work Shift : UR - Day (United States of America)

Range : UR URG 113

Compensation Range : $77,216.00 - $115,824.00

Responsibilities

General Purpose : Manages daily administration of policies and programs, including the recruitment, onboarding, training, and professional development of Campus Dining and Auxiliary Operations employees. Collaborates closely with dining location managers and human resources to ensure that all dining and Auxiliary Operations staff are equipped with the skills, knowledge, and support necessary to deliver high-quality, safe, and inclusive dining experiences for students, faculty, and staff. Manages the daily activities of an administrative support team.

Essential Functions

Leadership

• Develops and implements staffing policies, programs, and goals that support the operational and strategic objectives of the Campus Dining program and Auxiliary Operations.
• Applies industry best practices, workforce planning strategies, and compliance standards to guide effective hiring, onboarding, training, and retention initiatives.
• Partners with leadership to assess current and future staffing needs, align resources, and improve organizational structure and team performance.
• Leads efforts to streamline administrative systems and tracking protocols to improve accountability and operational efficiency.
• Serves as a key liaison between Campus Dining and internal stakeholders, including Human Resources, Labor Relations, and Payroll, as well as with external staffing agencies and consultants.
• Coordinates recruitment efforts and negotiates service agreements related to temporary staffing, training providers, and labor support services.

Training & Development

Recruitment

Performance Management

Compliance

Other duties as assigned

Minimum Education & Experience

Knowledge, Skills and Abilities

Licenses and Certifications

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military / veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.