Supply Chain Procurement Manager - FT - Days - MSS

Corporate Procurement Manager

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Responsible for managing and organizing the day-to-day operations of the corporate procurement functions in order to provide an adequate flow of goods and services to corporate and all entities of Memorial Healthcare System (MHS). Oversees daily activities of purchase order composition, order expediting, pricing, order placement, and invoice discrepancy and resolution. Collaborates with Strategic Sourcing to execute sourcing initiatives yielding cost savings and operational efficiencies. Supports a service focused procurement model consistently achieving the established service levels with the goal of providing high quality, efficient and cost-effective goods and services. Monitors productivity and outputs based on established Key Performance Indicators (KPIs).

Creates an atmosphere to foresee issues or problems and uses critical thinking and collaboration with others both internally and externally to resolve complex business situations. Monitors the market and industry trends to be proactive in Supply Chain and Procurement activities and benchmarks. Drives ongoing operation excellence and industry best practices to achieve established goals and objectives. Maintains a strong knowledge of suppliers and their capabilities, market trends and technological advances. Oversees the management of open Purchase Orders (POs) avoiding dated information and late fees. Manages and maintains supplier relationships. Creates value through partnerships and collaboration. Maintains awareness of product change to avert delays. Develops ongoing relationships and interactions with stakeholders; understands and serves the need of the business and provides fact-based resolutions. Supports contract compliance and other formal arrangements in all transactions and resolutions to disputes or issues. Accountable for teams' match exceptions. Collaborates with Accounts Payable (AP) to resolve discrepancies. Serves as liaison between AP and receiving departments on invoice and receipt discrepancies as required following the P2P process. Provides input for revisions of system processes, establishes and implements policies and procedures ensuring compliance to applicable requirements of Federal, State and any other regulatory agency (e.g., Joint Commission). Ensures department complies with established policies. Integrates department's services and primary functions by supporting the organizational mission, priorities, and goals, and by delivering optimal quality health care services. Creates an atmosphere to foresee issues or problems and use critical thinking and collaboration with others both internally and externally to resolve complex business situations. Applies knowledge of Material Management Information Systems and other software related to the job functions. Maintains collaboration, partnership and synergies with all areas within Supply Chain. Leads team in collaboration within the System and third-party partners, on the acquisition of goods, services and equipment. Assists customers on product returns and recalls. Follows process for supplier vetting activities from requests, monitoring to completion and communication to end-users. Drives ongoing operation excellence and industry best practices to achieve established goals and objectives. Maintains a strong knowledge of suppliers and their capabilities, market trends and technological advances. Supports contract compliance and other formal arrangements in all transactions and resolutions to disputes or issues. Responsible for execution and management of the Procure to Pay (P2P) process. Provides oversight of procurements' area of responsibility within Supply Chain Management to include, but not limited to, collaboration with system leaders and stakeholders on capital budgets. Identifies opportunities to negotiate bulk buys per policy and procedures, adhering to the Levels of Authority and ensuring safe and quality patient care and services. Coordinates the resolution of invoice discrepancies in partnership with operations, accounts payable and finance areas. Monitors teams' preparation and issuance of purchase orders and coordinates delivery schedules. Collaborates with Strategic Sourcing and Value Analysis on the procurement of substitutions and goods and services ensuring initiatives are inclusive. Identifies cost savings target in accordance with departmental and individual goals. Participates in supplier business reviews, when applicable. Manages activities for disaster preparedness for the healthcare system. Develops ongoing relationships and interactions with internal and external stakeholders; understands and serves the need of the business and provide fact resolutions. Creates value through partnerships and collaboration. Leads workgroups, creates work plans, deliverables, savings estimates and desired outcomes for initiatives with targeted due dates. Monitors the market and industry trends to be proactive in Procurement, Sourcing / Contracting, and benchmarks. Drives ongoing operation excellence and industry best practices to achieve established goals and objectives. Maintains a strong knowledge of suppliers and their capabilities, market trends and technological advances. Enhances professional growth and development through participation in educational programs, reading literature, attending in-services, meetings, and workshops. Assists Director of Procurement with planning of system-wide Supply Chain Management activities. Supports special projects and performs other duties as assigned. Evaluates all non-file / special items being ordered by departments to enhance standardization; respectfully challenges alternative products and approaches, referring and / or escalating as warranted to Sourcing / Contracting or Value Analysis. Reviews expenditures to ensure accurate pricing and required approvals. Manages the preparation issuance of Purchase Orders to suppliers. Leads in the evaluation of non-file / special items being ordered by departments to validate goods meet hospital standard; seeks alternative products, refers and / or escalates as warranted to Sourcing / Contracting or Value Analysis. Participates, facilitates and / or leads ongoing performance and process improvement initiatives and efforts. Creates work plans, deliverables, savings estimates and desired outcomes for initiatives with expected completion dates. Develops and manages customer service programs to enhance quality control to ensure the effectiveness of Procurement Operations. Safeguards standardization of goods, services, and pricing. Maintains and analyzes statistics, metrics and productivity reports for staff and other impacting activities from other departments and suppliers. Serves as a liaison between stakeholders and suppliers. Supports customers with annual budget planning related to acquisition of goods and services. Obtains, evaluates, and documents proposals to ensure competitive pricing. Obtains price benchmarks utilizing ECRI, Premier, and / or Yankee Alliance. Coordinates evaluations for technology, ensuring all stakeholders are included, using applicable Lean / Process Improvement Tools. Maintains system catalog, to enable forecasting of system requirements. Serves as a resource for system information on the acquisitions.

Accountability, Accounting - Variance Analysis, Accuracy - SCM Management, Analysis and Decision Making, Analysis and Planning - Supply Chain Management, Customer Service, Effective Communication, Managing Business Priorities, Managing People, Procurement, Responding to Change, Standards of Behavior

Bachelors : Business Administration (Required)

Complexity of Work : Requires analytical / critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Excellent communication skills both written and verbal; diplomatic negotiation skills. Able to effectively communicate details around complex problems as well as possible solutions to leadership. Requires frequent interactions with individuals at all levels, including medical staff. Must be able to work in a stressful environment and take appropriate action. Knowledge of Microsoft Office Suite, especially Excel. Knowledge of standard procurement procedures and practice; able to safeguard the organization's policies and procedures across all areas of levels of the organization. Strong problem-solving skills. Must be sensitive to the needs of customers through the practice of quality service principles and have strong sense of situational and emotional intelligence. Must be able to drive between facilities. Knowledge of supply chain principles to include Source to Settle and Inventory Management. Detail oriented, preciseness, and process driven; strong organizational skills and ability to multi-task. Strong problem-solving and process improvement skills. Ability to establish and maintain effective working relationships. Time management skills and ability to effectively prioritize. Ability to strategize, plan and implement change. Ability to work in a team setting. Ability to work at a fast pace with frequent interruptions. Ability to proactively identify needs to improve operations. Ability to leverage project planning / management skills to complete projects that enable and improve the operation. Knowledge and understanding of financial and statistical activity reports. Personnel Management skills; must be able to work well and guide others. Required Work Experience : Three (3) years' experience in equipment sourcing (healthcare preferred), Supply Chain, and Procurement. Other Information : Bachelor's degree in business administration or related field. Equivalent work experience may substitute for education requirement. Equivalency for degree : Associate's degree plus six (6) years of experience. High School diploma or GED plus eight (8) years of experience.

Primarily for office workers - not eligible for shift differential