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Senior / Lead Applications Analyst Epicor

Senior / Lead Applications Analyst Epicor

Elkay Interior Systems InMilwaukee, WI, US
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Job Description

Job Description

Full Time

Milwaukee , WI

www.elkayinteriorsystems.com ✨ Where Innovation Meets Craft

At Elkay Interior Systems (EIS), we’re redefining what it means to bring a space to life. We blend design innovation with precision manufacturing to create extraordinary interior environments for some of the world’s most recognizable brands.

We’re proud of our people : creative thinkers, expert builders, and relentless problem-solvers who turn bold ideas into tangible results every day. At EIS, you won’t just be part of the process. You’ll help shape it.

We offer a flexible, collaborative work culture where your contributions are valued, your growth is supported, and your voice has impact. Join us and be part of a team where innovation meets craft and your work makes a difference.

  • ????️ Opportunity Snapshot

As a Senior or Lead Application Analyst - Epicor (title determined by experience), you’ll be a key player in ensuring our business applications align with strategy and deliver measurable value. You’ll partner with business leaders and IT teams to troubleshoot, design, and implement solutions that improve efficiency, security, and scalability.

Whether you join as a Senior Applications Analyst (leading projects and mentoring peers) or step in as a Lead Applications Analyst (owning critical applications, shaping long-term roadmaps, and influencing IT strategy), you’ll help drive technology that fuels our growth.

  • ???? What You’ll Do
  • As a Senior / Lead Application Analyst, you’ll bridge the gap between technology and business needs. You’ll troubleshoot application issues, guide system improvements, and help deliver reliable, scalable solutions that empower our teams to do their best work.

    Key Responsibilities :

  • Construction of standardized workflows, processes, and policies centered on the Epicor application to ensure global teams are using the software as one entity.
  • Design and configure Epicor solutions and customizations in response to project initiatives, support tickets, and enhancement requests.
  • Configure necessary integrations with Epicor and other applications to ensure data exchanges are accurate and follow corporate specifications.
  • Lead and assist with software testing to ensure solutions and enhancements meet customer standards.
  • Meet with super users and stakeholders consistently to ensure alignment of priorities and vision for the Epicor application.
  • Suggestion and creation of Epicor solutions that result in efficiency gains, customer satisfaction, and overall process improvement.
  • Formulate and maintain Epicor application documentation. (e.g., workflows, data models, reports, technical specifications, etc.)
  • Manage Epicor projects, including gathering information, planning, and execution.
  • Develops and communicates application upgrades, maintenance windows, test scripts, issues and resolutions, timelines / downtimes, and user acceptance testing.
  • Helps in developing positive customer relationships which makes it possible to influence positive change and contribute to collaboration in defining and implementing IT solutions.
  • ✅ What You Need to Succeed

    We’re seeking an applications professional who thrives at the intersection of technology and business. The right candidate brings a blend of technical expertise, leadership ability, and problem-solving skills. Final title and level (Senior or Lead) will be determined based on experience.

    Qualifications & Skills :

  • Bachelor’s degree or 3-5 years’ experience in an Epicor Information Technology environment.
  • Proven expertise with Epicor and associated modules, including implementation and support experience.
  • Knowledge of development tools and Epicor processes that will expand and enhance utilization of the application and improve processes.
  • Excellent people skills and ability to communicate with technical and non-technical customers and team members.
  • The ability to articulate your thoughts in a clear and concise manner to both business users and the IT team through written or oral correspondence, presentations, and / or meetings.
  • Ability to communicate confidently in front of senior leaders and large groups.
  • Aptitude for understanding both technology and business concepts and processes.
  • Strong analytical and communication skills to help facilitate user issues, challenging preconceived ideas and proposing alternative solutions, while maintaining strong relationships.
  • Strong documentation skills for explaining issues and workarounds, presenting alternative solutions, and cross-training team members and application users.
  • Ability to construct repeatable processes so that projects can be completed efficiently, and plans can be re-used in the future when applicable.
  • Basic concepts of business processes, system development and process improvements.
  • A certain degree of creativity and latitude required.
  • Results-oriented, execution mindset.
  • Next-level thinker with focus on creating efficiency and continuously improving.
  • ???? Pay Range
  • We offer a competitive salary aligned with experience and level (Senior or Lead), with opportunities for advancement and professional growth.

  • ???? Wellness & Benefits
  • We offer more than just a paycheck — our benefits are designed to support your well-being at work and beyond :

    Health Coverage – Comprehensive Medical, Dental, and Vision plans

    Wellness Program – Tools and resources to help you stay healthy and energized

    Mental Health Support – Confidential resources and support services

    Time Off to Recharge – Generous PTO, 11 paid holidays, and flex time

    Community Impact – 2 paid Volunteer Days to support causes that matter to you

    Financial Protection – Company-paid Short- and Long-Term Disability and Life Insurance

    401(k) Program – Available to all employees

  • ???? Pre-Hire Processes
  • At Elkay Interior Systems, the safety and integrity of our workplace are top priorities. All job offers are contingent upon the successful completion of pre-employment checks, including a background screening, drug test, and reference verification.

  • ???? Notice to Staffing Agencies
  • Elkay Interior Systems does not accept unsolicited resumes or applications from third-party staffing or recruiting agencies. Any resume submitted to any EIS employee without a signed vendor agreement in place will be considered the sole property of Elkay Interior Systems. We will treat such submissions as direct applications, with no obligation to pay referral or placement fees of any kind.

    It is the policy of Elkay Interior Systems to comply with all applicable federal, state, and local equal employment opportunity laws and regulations. EIS is committed to providing fair and equal treatment to all individuals in all aspects of employment.

    This policy applies to all matters relating to employment including, but not limited to : hiring, placement, promotion, transfer, demotion, recruitment, advertising or solicitation of employment, training, compensation, selection for training, layoff, termination, and participation in company-sponsored programs or activities.

    Equal opportunity — regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, familial status, veteran status, ancestry, or arrest or conviction record, is company policy.

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