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Community Manager - Greater San Antonio, TX Area

Community Manager - Greater San Antonio, TX Area

CortlandSan Antonio, TX, US
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Community Manager

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.

Role Overview

As a Community Manager, you lead the entire site team in conducting the day-to-day operations of a multimillion dollar, multifamily apartment home community.

The Mayor

  • Stand front and center over your jurisdiction, ensuring your community's operations run as smoothly as possible
  • Diplomatic, comfortable running the show, and impassioned by the desire to give residents a better living experience
  • Provide guidance when residents have any problems, remaining calm and using good judgment to find solutions
  • Relate well to all types of personalities even if they seem to come from a totally different planet

The Mentor

  • Lead by example to inspire your site team go above and beyond the call of duty
  • Share priorities with your team to make sure they follow protocol and keep residents loving their community life
  • Maintain an open door policy where associates can talk to you about a new reality TV show as easily as they can discuss improving their sales skills or planning a resident event
  • Use your high energy to hire, train, and motivate your team all while minimizing disagreements and misconduct to achieve the ultimate level of synergy
  • Set goals to challenge your team, while also holding yourself accountable for their success

    • The Entrepreneur

  • Enjoy running your own mini-empire like a true business leader
  • Know how to manage large accounts, and preparing budgets to ensure expenses don't exceed funds is a no-brainer
  • Super skilled at assessing the current value of the community and continuously looking for new ways to maximize NOI

    • The Impact You Can Make

  • Occupancy, retention, and net operating income are at an all-time high even during renovations!
  • Your site team is on top of their game, which means the community is running efficiently, and resident life borders on utopian.
  • Existing residents are proud to call your community their home, and future residents are pounding down the door to move in.
  • Associates, vendors, and residents always have the information they need because your communication skills are that good

    • Qualifications

  • Stellar record of management experience (2+ years preferred)
  • Dynamic team leadership and communication abilities
  • Expert time management, prioritization, and multi-tasking skills in a fast-paced work environment
  • Proven ability to manage budgets and proactively solve problems

    • About Cortland

    Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.

    Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.

    Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and / or using our website, please email Careers@cortland.com

    Cortland is a drug-free workplace.

    Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

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    Manager San Antonio • San Antonio, TX, US

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