Talent.com
Key Account Director

Key Account Director

Careers at AiFA LabsThree Rivers, MI, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

About AiFA Labs

AiFA Labs is a Generative AI firm delivering cutting-edge solutions to Fortune 500 companies and technology startups. We combine Machine Learning (ML), Natural Language Processing (NLP), Intelligent Automation (IA), and deep industry expertise to develop and deploy next-generation AI products and services.

From Enterprise ChatGPT and SAP AI SDLC Assist (SASA) to Edge AI computer vision and advanced chatbots, we help businesses mitigate risk, maintain compliance, control expenses, attract top talent, and retain loyal customers. Our team also empowers individuals to advance in AI through initiatives like our free Prompt Engineering Certification Course.

At AiFA Labs, we invest in our employees to spark innovation and delight in collaborating with customers and stakeholders to effect positive change.

Position Summary

The Key Account Director at AiFA Labs will be responsible for managing and expanding our most strategic client relationships across the U.S. You will act as a trusted advisor to senior decision-makers at Fortune 500 companies and high-growth technology firms, aligning AiFA Labs’ Generative AI solutions with their business objectives. This is a highly strategic role requiring a mix of enterprise account management, consultative selling, and a deep understanding of AI technologies.

Key Responsibilities

Strategic Account Management

  • Own and grow relationships with assigned strategic / enterprise accounts, including Fortune 500 and leading technology startups.
  • Develop and execute multi-year account strategies to position AiFA Labs as a long-term innovation partner.
  • Engage with C-suite and senior stakeholders to understand business challenges and present AI-driven solutions.
  • Identify cross-sell and upsell opportunities across AiFA Labs’ offerings (e.g., Enterprise ChatGPT, SASA, Edge AI, chatbots).

Revenue Growth Business Development

  • Drive annual revenue growth and profitability within key accounts.
  • Negotiate and close complex, high-value contracts, renewals, and strategic partnerships.
  • Maintain an accurate pipeline and provide reliable forecasts of account opportunities.

    • Stakeholder Collaboration

  • Partner with AiFA Labs’ solution architects, product teams, data scientists, and customer success managers to deliver innovative AI solutions.
  • Lead quarterly business reviews (QBRs) with clients, presenting ROI and future roadmap alignment.
  • Provide actionable market intelligence and client feedback to shape AiFA Labs’ product and service offerings.

    • Customer Experience Advocacy

  • Ensure a seamless client experience across the AI solution lifecycle—from design to deployment to ongoing optimization.
  • Proactively address client issues or escalations to protect and enhance long-term relationships.
  • Cultivate customer advocacy by showcasing success stories and enabling clients to become AiFA Labs champions.

    • Market Industry Insight

  • Stay ahead of emerging trends in Generative AI, NLP, ML, and Intelligent Automation.
  • Leverage insights to position AiFA Labs as a thought leader and indispensable partner in the AI ecosystem.

    • Required Qualifications

  • Bachelor’s degree in Business, Computer Science, Engineering, or related field (MBA preferred).
  • 8–12+ years of experience in strategic account management, enterprise sales, or business development within technology, SaaS, or AI / ML-driven solutions.
  • Demonstrated success managing multi-million-dollar accounts and exceeding revenue targets.
  • Strong executive-level communication, negotiation, and consultative selling skills.
  • Ability to collaborate across technical, product, and commercial teams in a fast-paced environment.
  • Willingness to travel (25–40%) within the U.S. for client meetings and industry events.

    • Desired Skills Competencies

  • Knowledge of Generative AI, ML, NLP, Intelligent Automation, or related emerging technologies.
  • Experience in AI solution selling to Fortune 500 companies or large-scale enterprises.
  • Strategic thinking with strong analytical and financial acumen.
  • Proficiency with CRM tools (Salesforce, HubSpot, etc.).
  • Exceptional presentation skills, including to non-technical executive audiences.

    • Key Performance Indicators (KPIs)

  • Annual revenue growth from assigned accounts.
  • Account retention and expansion rate.
  • Customer satisfaction / Net Promoter Score (NPS).
  • Successful execution of QBRs and strategic account plans.
  • Contribution to AiFA Labs’ market position as a Generative AI leader.

    • Compensation Benefits

  • Competitive base salary with performance-based incentives / commission.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and parental leave.
  • Access to cutting-edge AI training, including our Prompt Engineering Certification Course.
  • Opportunities to work with top-tier clients and shape the future of Generative AI.
    • serp_jobs.job_alerts.create_a_job

    Key Account Director • Three Rivers, MI, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Group Account Director

    Group Account Director

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Group Account Director.Key Responsibilities Oversee strategic leadership and growth of a portfolio of accounts and manage Key Account Directors Act as the final escala...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Director of Strategic Accounts

    Director of Strategic Accounts

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Strategic Account Management.Key Responsibilities Own and drive client renewals, retention, and net retention targets for US / Canada enterprise accounts Dev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Healthcare Sales Director

    Healthcare Sales Director

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Healthcare Sales.Key Responsibilities Carry a $1M annual quota (ACV) with uncapped earning potential Prospect, qualify, and close new client logos across a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Engineering Director

    Engineering Director

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for an Engineering Director - Core Platform.Key Responsibilities Lead multiple engineering teams to consistently deliver high-quality results Identify and lead strategic ini...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Director

    Technical Director

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Director to lead the development and implementation of innovative technical solutions across various projects. Key Responsibilities Craft architecture and tech...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Executive Director, Commercial Analytics

    Executive Director, Commercial Analytics

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for an Executive Director, Commercial Analytics - New Products / Innovation.Key Responsibilities Lead strategy and execution of data-driven insights for commercial decision-mak...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
    • serp_jobs.job_card.promoted
    Senior Director Clinical Development

    Senior Director Clinical Development

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Director, Clinical Development.Key Responsibilities Lead clinical development programs for dermatology and other autoimmune disease indications Drive cross-func...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Key Account Manager

    Key Account Manager

    Imperial BeveragePortage, MI, US
    serp_jobs.job_card.full_time
    Emerald Drive, Kalamazoo, MI, United States.Salary : $65,417 - Based on Experience.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Account Director

    Account Director

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for an Account Director to join their leadership team in a remote capacity.Key Responsibilities Build long-term relationships with clients and present the company to potentia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Key Account Manager

    Key Account Manager

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Key Account Manager (Transportation).Key Responsibilities Manage and expand relationships with two or more national customers generating over $500K in annual net revenu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Regional Accounts Associate Director

    Regional Accounts Associate Director

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for an Associate Director, Regional Accounts - West.Key Responsibilities Lead market access initiatives and develop relationships with regional healthcare accounts Ensure pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Director of Partner Field Sales

    Director of Partner Field Sales

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Partner Field Sales.Key Responsibilities Support sales leadership and partners to drive customer prospecting and growth Align with sales regions to enhance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Account Director, Supply Chain

    Senior Account Director, Supply Chain

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    Account Director, Supply Chain, Enterprise.Key Responsibilities Prospect, build pipelines, and sell cloud-based Supply Chain Solutions Engage with executive stakeholders to position strategic va...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Client Services Account Director

    Client Services Account Director

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Services Account Director to deliver exceptional service to clients and drive revenue growth. Key Responsibilities : Identify opportunities for revenue growth and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Business Development Director

    Business Development Director

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Business Development Director.Key Responsibilities Identify, evaluate, and execute strategic partnerships with biopharma, biotech, and academic institutions Lead negot...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Sales Director, Engineering

    Sales Director, Engineering

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Director, Engineering.Key Responsibilities : Provide strategic direction to segment sales initiatives and manage senior-level customer relationships Identify high...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Director of Origination

    Director of Origination

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director or Sr.Key Responsibilities Sourcing, negotiating, and executing Power Purchase Agreements (PPAs) and complex power off-take arrangements Building and maintain...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior Account Manager

    Senior Account Manager

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Account & Relationship Manager.Key Responsibilities Prospect, qualify, and close new accounts while upselling within existing relationships Develop and execute ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Strategic Account Manager

    Strategic Account Manager

    VirtualVocationsKalamazoo, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Strategic Account Manager to join their corporate partnership team.Key Responsibilities Identify and pursue sales growth opportunities through a consultative approach ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Account Executive - Remote

    Sales Account Executive - Remote

    Riverside PaymentsBattle Creek, Michigan, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Job Summary Riverside Payments is one of the largest and fastest growing merchant services companies in the nation.We give businesses the ability to accept debit and credit cards as a form of payme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30