Housekeeping Supervisor

Job Summary :

Responsibility is to monitor the work activities of the housekeepers to ensure that they are providing a clean, orderly, and attractive environment for guests. Assign duties accordingly while inspecting all aspects of the guest's room to make sure everything meets the hotel standards and guest satisfaction.

Supervisory Responsibilities :

• Responsible for scheduling, training, and monitoring the performance of Room Attendants, Hall Attendants, and Lobby Attendants. In the absence of the Laundry Supervisors, also schedule Laundry Attendants.
• Creating housekeeping boards and assigning cleaning tasks to staff based on area and priority.
• Inspect guest rooms and common areas to ensure cleanliness standards are met.
• Implement quality control procedures to maintain cleanliness.
• Provide organization, instruction, guidance, communication, and counseling, exercising good judgment while upholding Ithaka's high standards of quality.
• Respond to guest complaints regarding cleanliness.
• Order and maintain sufficient stock of cleaning supplies and linen.
• Monitor usage and prevent waste of cleaning supplies.
• Ensure all jobs are completed within the shift.
• Prepare A.M. and P.M. room status reports.

Duties & Responsibilities :

Required Skills & Abilities :

Education & Experience :

Physical Requirements :

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.