Inside Technical Sales Representative

Job Description

Job Description

Draper, Inc. has an excellent opportunity as an Inside Technical Sales Representative. Draper, Inc. is a family-owned company dating back to 1902 with over 700 employees. Our diversified product line includes motorized and manual projection screens, gym equipment, motorized lifts, and motorized and manual shades. We are a leader in our markets resulting in a very positive and exciting future. The primary responsibilities and minimum qualifications are listed below.

Primary Responsibilities :

• Responds to customer inquiries from a variety of formats including phone, e-mail, live chat, Freshdesk, etc.
• Responds to technical inquiries from a variety of venues including call center calls, direct call, e-mail, etc.
• Assists sales and customer service in resolving technical issues including direct calls, conference calls, and other guidance.
• Assists / Conducts trainings at Draper for customers & internal Draper personnel.
• Create product and freight quotes as needed and requests for drawings.
• Processes orders including taking e-mail orders; accurately writes up / enters basic orders; checks orders for correctness; and processes "hot date" orders when necessary.
• Keeps abreast of competitive environment as well as maintains thorough knowledge of Draper product.
• Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing and operations to develop and provide product definitions responsive to customer needs and market opportunities.

Minimum Qualifications :

Draper, Inc. offers a competitive salary and excellent benefits package including medical, dental, life, STD / LTD, vision, 401(k) with company match, profit sharing, and an on-site clinic. We are located about 35 miles east of 465 on 70 in Spiceland, Indiana.

Draper is an equal opportunity employer.

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