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External Credit Coordinator
External Credit CoordinatorBenedictine University • Lisle, IL, US
External Credit Coordinator

External Credit Coordinator

Benedictine University • Lisle, IL, US
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Benedictine University is an inclusive academic community, inspired by the Catholic intellectual tradition and Benedictine values. We seek employees who will contribute to the advancement of our mission by helping students shape lives of meaning and purpose as engaged citizens who care for the Earth, welcome people of diverse faiths and cultures, and promote the common good.

Job Title : External Credit Coordinator

Department : Office of the Registrar

Reports to : Transfer Evaluation and Articulation Manager

Rate : $18.30 per hour

Location : Lisle Campus

Position Summary :

The External Credit Coordinator is a member of the Transfer Credit Evaluation team in the Registrar's Office and has responsibility for all types of external credit programs including CAEL, Prior Learning Assessment, Work-Life credit, military credit, credit by examination, proficiency and placement credit, and ACE programs. This includes the analyzing, organizing, evaluating, and processing external credit programs and transfer credit; seeking opportunities to grow external credit programs; helping establish external credit policies and procedures; making decisions related to complex equivalencies; posting of credit; providing complex advice and assistance to students, faculty, and administrative personnel regarding applicability of transfer work to various degree programs, general education, and other academic policies.

Responsibilities

Serve as a contact person and resource for University policy and external credit related questions. Develop policies and procedures for all types of external credit. Maintain a current and accurate knowledge of program offerings, policies and procedures. Provide information and advice to students, admissions counselors, advisors, and faculty regarding course equivalents, alternatives, and options available in qualifying for various degree programs or in determining other academic options. Monitor each stage of the external credit process and follow up with departments / faculty for timely responses and decisions.

Perform course-by-course external credit evaluations by determining credit to be granted toward meeting specific requirements, determine equivalency of courses taken at other colleges and institutions : coordinate, obtain and verify information as appropriate; use analytical skills to research, and articulate courses using university guidelines. Check for course repetitions and courses taken out of sequence through research from catalogs, Transfer Evaluation System (TES), or correspondence with other institutions. Verify external credit programs' rigor and impact on accreditation and verify accreditation of other institutions from which credits were earned. Determine level, content, unit value, unit conversions, transferability, grading system, and / or military credit of external credit courses.

Posting of all types of external credit. This includes traditional and non-traditional transfer credit, partnership programs, international partnership programs, work-life credit, AP, Dual Credit, Graduate Credit, military, study abroad, etc. Determine appropriate external credit type to rectify duplication of credit issues.

Process and evaluate both paper and electronic score reports such as AP for admitted and current students; including freshmen and transfer populations. Process and evaluate IB and CLEP external credit. Process and distribute Petition for External Credit forms. Provide support for external credit and partnership programs.

Serve as liaison with other institutions and Benedictine faculty in order to review external partnership and transfer agreements. Review for community college degree pathways, course articulations, appropriate transfer credit within curricular programs and work to create degree completion pathways for transfer students.

Monitor IAI GECC and Major course approvals including submission of courses called for review by AH or submission of new courses for IAI approval.

Complete individualized course list reports and / or checklists for prospective, admitted, and matriculated graduate or undergraduate students including : CAEL, PLA, Work-Life credit, Advanced Placement, International Baccalaureate, Dual Credit, and College-Level Examination Program credit, and transfer courses.

Seek opportunities to automate processing of external credit. Assist with building transfer course equivalencies into PeopleSoft or system including Transfer Evaluation System (TES).

Other duties as assigned.

Other Functions

  • Provide excellent guest service to students, staff, faculty and other visitors while observing FERPA regulations.
  • Develop documents to assist in the external credit process and train other staff.
  • Assist with creating and curating content for the Transfer Credit Evaluation website and TES / Transferology.
  • Work in compliance with Illinois Articulation Initiative (IAI) general education requirements when working with undergraduate transfer credit evaluation.
  • Support creation and management of articulation agreements with other postsecondary institutions.
  • Attending and participating in professional development opportunities both on and off campus.
  • Assist with PeopleSoft and other system testing.
  • Other duties as assigned.

Required Qualifications

Education : Bachelor's Degree Required

Experience : Two years of experience in a University setting with at least one year in Registrar's, Advising, or Admissions setting preferred.

Specific Skills : Prior experience with articulation or evaluation experience will be strongly preferred. Knowledge of Microsoft Office Suite and PeopleSoft. Follows all regulations dealing with privacy and student confidentiality, adheres to departmental and University policies and procedures, follows catalog requirements, and commits to evaluation accuracy.

Additionally, the ideal candidate will possess the following attributes :

  • Careful attention to detail.
  • Ability to maintain confidentiality of records.
  • Ability to meet deadlines.
  • Ability to work independently and dependently within a team.
  • Excellent communication skills, both oral and written.
  • Be responsible for appropriate interpretation and application of academic policies and regulations as published in the Benedictine University academic catalogs.
  • Excellent problem solving skills.
  • Ability to handle frequent interruptions.
  • Ability to handle difficult inquiries with students and / or parents.
  • Excellent interpersonal skills.
  • Ability and willingness to work with diverse population and ease across cultures and geographies.
  • Ability to type, spell, and use grammar properly in correspondence and documents.
  • Specific Knowledge, Licenses, Certifications : N / A

    Physical Requirements : May be required to lift up to 50 lbs. Must reach, bend, stoop, lift. Must sit, walk or stand for long periods of time. Ability to handle varying levels of stress while maintaining professional demeanor. Possible lifting, bending, walking, kneeling, stretching, and stooping. Frequent districtwide and statewide travel; frequent prolonged and irregular hours; outdoor exposure to sun / heat or cold weather. Ability to speak clearly so listeners can understand. Understand the speech of another person. See details of objects that are less than a few feet away or are more than a few feet away. Must be able to stand for long periods of time. General Customer service and office environment. The following campus guidelines for pandemic protocols are required.

    Travel (If applicable) : N / A

    Supervisory Responsibility (if applicable) : N / A

    Working Conditions : Office environment

    Training : Must complete all trainings required by Benedictine University.

    Employee Benefits Package :

    We are pleased to offer the following benefits to support your health, well-being, and professional growth. Please note that benefits are subject to change and eligibility requirements may apply :

  • Health Insurance
  • Comprehensive medical, dental and vision coverage to support your health needs.

  • Disability Insurance
  • Protection for both short-term and long-term disability.

  • Life Insurance
  • Financial security for your loved ones in case of the unexpected.

  • Paid Time Off (PTO)
  • Generous paid vacation, sick leave, and mental health days.

  • Retirement Plans
  • Save for your future with our retirement savings options.

  • Mental Health Support
  • Access to counseling and resources for mental well-being.

  • Tuition Reimbursement
  • Financial support for your education and professional development.

  • Financial Wellness Advisors
  • Personalized advice to help manage and plan your finances.

  • Employee Assistance Programs (EAP)
  • Confidential support for personal or work-related challenges.

    Benedictine University does not discriminate in its admissions or educational policies, programs or activities; scholarship and loan programs; athletic and other University administered programs or employment practices on the basis of race, creed, color, national origin, sex, sexual orientation, age, disability, military or veteran status, marital status, citizenship, or any other characteristic protected by applicable law. The laws applicable to Benedictine University include constitutional and statutory protections of the University\'s rights as a religiously sponsored institution. This policy of equal employment opportunity applies to all employment and personnel practices including, but not limited to, recruiting, hiring, promotion, training and compensation.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The following campus guidelines for pandemic protocols are required.

    Benedictine University is an Equal Opportunity Employer.

    J-18808-Ljbffr

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