Client Services AssociateVirtualVocations • Richmond, Virginia, United States
Client Services Associate
VirtualVocations • Richmond, Virginia, United States
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A company is looking for a Client Services Associate (Remote).
Key Responsibilities
Triage and answer inbound communication via phone, chat, e-fax, email, and portal messages
Provide ordering support and outreach to customers regarding ordering issues and missing information
Create and qualify new accounts and assist customers with portal login and contact management issues
Required Qualifications
High school diploma or equivalent certificate
Minimum of two years of experience in Client Services, preferably in healthcare
Technology proficiency including Mac and Apple products, Google suite, and CRM systems
Experience with customer communication tools like Salesforce and 8x8 or Vonage
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Client Service Associate • Richmond, Virginia, United States
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