Director of Growth and EngagementTeam Recovery Ohio LLC • Toledo, OH, US
Director of Growth and Engagement
Team Recovery Ohio LLC • Toledo, OH, US
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job_description.job_card.job_descriptionHS Diploma, or equivalent. Bachelor's degree in Marketing, Communications, Business, or a related field preferred. Minimum 5+ years of experience in growth strategy, ideally in behavioral / SUD health, healthcare. Proven success in leading multi-departmental initiatives and driving measurable growth. Demonstrated experience implementing and managing CRM systems. Exceptional communication, leadership, and relationship-building skills. Strategic thinker with strong analytical and project management abilities. Competitive salary with 401(k) and employer match. Generous PTO offering of 5 weeks. Tuition reimbursement for ongoing education. Comprehensive medical, dental, and vision benefits. Ability to pass a pre-employment background check and drug screen (required).
Job Description
Job Description
About Team Recovery :
The Director of Growth & Engagement plays a vital leadership role in expanding Team Recovery's reach, visibility, and impact across all programs. This position will bring greater alignment and coordination to the organization's growth-related functions, creating a unified strategy that emphasizes timely conversion, measurable outcomes, and meaningful engagement.
Job Summary :
The Director of Growth & Engagement plays a vital leadership role in expanding Team Recovery's reach, visibility, and impact across all programs. This position will bring greater alignment and coordination to the organization's growth-related functions, creating a unified strategy that emphasizes timely conversion, measurable outcomes, and meaningful engagement.
The ideal candidate is both strategic and relational, a data-informed leader who can translate organizational vision into actionable plans that strengthen community partnerships, enhance brand awareness, and drive growth. This individual will also lead the implementation of a modern Customer Relationship Management (CRM) system to optimize engagement, streamline processes, and improve conversion tracking across all touchpoints.
Core Responsibilities :
- Develop and execute a comprehensive growth strategy that fosters collaboration across multiple teams and aligns efforts under a shared vision.
- Increase access and client engagement through data-driven insights, referral relationship building, and efficient conversion pathways.
- Enhance the organization's reputation and recognition through strategic communications, storytelling, and brand positioning initiatives.
- Lead the selection, rollout, and integration of a CRM platform to improve lead tracking, communication, and reporting across departments.
- Establish clear metrics, monitor progress, and regularly report on key performance indicators related to growth, engagement, and outreach.
- Partner with program, clinical, and operations teams to ensure alignment between outreach, admissions, and client experience.
Qualifications :
Benefits :
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