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Overview
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating
a real sense of belonging —even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
General Summary & Scope
The Master Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest's total look.
PRINCIPAL DUTIES & RESPONSIBILITIES
- Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service.
- Perform product demonstrations with guests to drive sales and guest service experience.
- Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time.
- Maintain prompt, regular attendance.
People
Develop guest relationships through consultations and appropriate retail and service recommendations.Serve all guests, including walk-in guests, in a timely and efficient manner.Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest experience.Share the benefits of the guest loyalty program with guests in the salon and salesfloor.Attend mandatory trainings and meetings to enable continuous professional development.Process
Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.Follow all safety, sanitation, and infection control procedures before, during, and after services.Follow established service protocols to ensure a consistent and exceptional guest experience.Utilize appropriate booking and clientele systems to book guests for return services and for events.Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.Maintain outstanding store operational standards.Adhere to the Ulta Beauty dress code.Protect company assets by following loss prevention best practices and providing exceptional guest service.Execute other operational tasks as directed.Job Qualifications
Cosmetology licensePrevious relevant work experience is requiredProficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable)Proficiency with use of equipment and chemicals needed to perform technical workDeveloped communication skillsAbility to work independently and as part of a teamAbility to build and maintain strong customer relationships, and build clienteleSpecial Position Requirements
Work a flexible schedule to include days, evenings, weekends, and holidaysWORKING CONDITIONS
Continuous mobility during shiftContinuous lifting and / or moving up to 10 lbs. during shiftFrequent bending, reaching, and twisting during shiftAbility to stand for long periods of time during shiftContinuous coordination and manipulation of objects during shift.We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws.
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