Group Account Director

A company is looking for a Group Account Director.

Key Responsibilities

Oversee strategic leadership and growth of a portfolio of accounts and manage Key Account Directors

Act as the final escalation point for client issues and ensure client satisfaction and retention

Mentor senior talent and drive operational excellence within the Client Services team

Required Qualifications

10+ years of experience in client services or strategic leadership within a marketing agency

Proven track record of managing enterprise portfolios with a focus on retention and growth

Deep expertise in digital marketing channels and their connection to client business objectives

Experience in budgeting, forecasting, and financial tracking

Leadership experience in managing and developing senior account leaders