Patient Navigator - Pain Clinic

Hourly Pay Range :

$21.08 - $31.62 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights :

Position : Patient Navigator

Location : 1200 S York Rd. Elmhurst, IL

Full Time 36 hours

Hours : Monday-Friday 7 : 30am-4pm

Required Travel : no

What you will do :

Greet and welcome patients and their families, offering assistance and guidance.

Provide a warm and compassionate presence, addressing patient questions and concerns with empathy.

Act as a point of contact for patients and their families, ensuring they feel comfortable and supported throughout their healthcare journey.

Assist patients in scheduling appointments with healthcare providers, specialists, and other necessary services.

Coordinate appointment reminders and follow-up as needed.

Communicate appointment details and instructions clearly to patients.

Provide information on available hospital services, community resources, and support programs.

Assist patients in accessing financial assistance programs and insurance information.

Collaborate with social workers and other healthcare professionals to connect patients with appropriate resources.

Maintain accurate and up-to-date records of patient interactions, services provided, and referrals made.

Input data into electronic health records and hospital databases as required.

Advocate for patients' rights and preferences within the healthcare system.

Assist in resolving patient concerns and issues in a timely and effective manner.

Collaborate with the Patient Navigation Coordinator to address complex patient needs.

Work closely with the healthcare team, including nurses, social workers, and case managers, to ensure seamless patient care.

Attend team meetings and contribute to patient care planning discussions.

What you will need :

• High School Diploma or GED - required
• Strong problem-solving skills
• Ability to function in an organized and time conscious manner
• Minimum one year previous business office experience / clinic experience
• Current CPR Certification issued by American Heart Association or American Red Cross - Required
• Current certification or registration through American Association of Medical Assistants (AAMA), American Registry of Medical Assistants (ARMA), or any other certifying agency - Strongly Prefered
• Previous insurance and managed care experience - Preferred
• Previous clinical experience - Strongly Preferred
• Prior authorization or procedure scheduling - Preferred

Benefits (For full time or part time positions) :

Premium pay for eligible employees

Career Pathways to Promote Professional Growth and Development

Various Medical, Dental, Pet and Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org .

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets, VEVRRA Federal Contractor.