Customer Advocate Assistant

Imagefirst Route-based Service Position

Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry 97% ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

This is a route-based service-oriented position supporting our Customer Advocates in maintaining and building strong customer relationships.

Responsibilities :

Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.

• Assist Customer Advocate by helping to manage routes to maximize efficiency, productivity and revenue.
• Help manage Customers on site inventories with an eye for quality
• Help maintain Customer appearance : organization of inventory, hardware, plastics, etc.
• Product Knowledge : product codes, colors, sizing, packaging, etc.
• Load and unload truck following BPP and Safety guidelines
• Provide additional route support as needed

Minimum Qualifications :

Company Values & Benefits

Required Competencies :

Benefits :

EOE / Drug-Free Workplace

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.