Overview
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
Benefits
Job Summary
The Produce Lead is responsible for overseeing produce operations, ensuring adherence to company policies, maintaining product quality and freshness, and optimizing inventory management. This role focuses on operational excellence, ensuring compliance with food safety, merchandising, and replenishment standards while supporting business performance. The Produce Lead does not have direct supervisory responsibilities but plays a critical role in ensuring smooth department operations. A valid ServSafe Food Safety Certification is required and must be maintained in good standing. BJ's covers any applicable cost associated and training.
Responsibilities and Commitments
Team Member Engagement — Live our values : Demonstrate inclusive behavior, make ethical choices, and approach your work with a positive and solution-oriented mindset. Create a safe and collaborative environment : Foster open communication and trust. Celebrate team members : Acknowledge others' contributions, support team success, and help create a positive, encouraging work environment.
Member Experience — Guarantee service excellence : Ensure daily execution of GOLD Member Standards are met and are consistently reinforcing key service behaviors : Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) across all areas of the club. Create a positive experience : Engage with Members in a friendly and helpful manner to contribute to a premium shopping experience. Respond to Member needs : Address Member questions or concerns promptly and escalate unresolved issues to a supervisor when necessary.
Consistently Run Great Clubs with Great Standards — Maintain Club Standards : Consistently Delivering GOLD Standards in your club. Contribute to club goals : Perform daily responsibilities with accuracy and consistency to support improvement in key performance areas and help the club meet or exceed targets.
Achieve Financial Performance — Cost Discipline : Use supplies responsibly and follow scheduling expectations to help the club stay within labor and supply goals. Support Performance and Profitability : Complete tasks efficiently and accurately and follow best practices to help drive strong club results. Understand the Business : Learn how your role impacts key club metrics and contribute to overall department performance through consistent execution.
Major Tasks, Responsibilities, and Key Accountabilities
Qualifications
2+ years of experience in produce operations, grocery retail, or food handling. Strong knowledge of produce handling, quality standards, and food safety guidelines. Ability to analyze data and identify process improvements to optimize efficiency. Detail-oriented with strong organizational and multitasking skills. Proficiency in basic computer applications (MS Word, Excel, Email). Must be at least 18 years of age. Must maintain all training and required certifications.
Job Conditions
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $18.75.
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Produce Lead • Springfield, MA, US