Sr. Associate

Sr. Associate

This position is responsible for supervising contracted companies staff to perform and uphold their assigned duties to handle the turn around operation as required and expected as contracted, with the support of superiors.

Scope of challenge : Cell or team level

Expected behavior : Acts independently based on some advice

Expected tasks : Irregular tasks

Shift : 40 hours / week shift, morning (6 : 30 am) and night (2 : 30 am), including weekends and holidays

Salary Rate : $26.58 - 29 / hour, Night Shift shall receive an additional $3.00 per hour for all hours worked from 23 : 00 to 28 : 30

Responsibilities

Include but not limited to :

• With the support from superior, perform as a lead in charge for all operations from the aspect of cargo and ramp at the airport and also off the airport, and maintain safe, timely, and optimal flight operations for ANA group schedule & charter flights, Governmental Charter flights, cargo related flights. Scope of business field is described in AHM, OM and relevant manuals.
• Assist Supervisors and Managers to organize and direct the various daily aircraft turnaround activities. With the support from superior, coordinate local operations with all appropriate agencies and organizations as needed. Supervise all staff are properly following company procedures, including security and safety measures.
• Take initiative to search for more efficient methods for accomplishment of daily tasks. Keep up to date with and grow proficient with technology tools that have been introduced to increase productivity.
• Maintain effective communication with ACX, AATA and related departments. With the support from superior, communicate any issues or problems to necessary parties on a timely basis and troubleshoot as necessary. Respond promptly to any and all passenger irregularities and / or complaints.
• Prepare reports as necessary, including monthly statistical reports to be presented at Airport Staff meetings.
• With the support from superior, catch up with the latest version of all related regulation and company manuals, and update station's procedures. Also, ensure up to date information / trainings have been communicated to handling companies.
• Assist to maintain and improve Safety, On-time, Cargo activities to achieve corporate targets. Actively support the management team to meet and exceed the fiscal year targets, carrying out the annual action plan.
• Actively engage in irregular operation. Also assist to improve the preparedness of station's irregular operation. Keep up to date with effective procedures to manage irregular situations and minimize disruptions. Immediately respond to Irregular situations with appropriate communication channels.
• Ensure contracting companies comply with all required guidelines. Oversee the performance of entrusted handling staff and report the issues to management team.
• Review contracted expenses for accuracy and submitting for payment within specified deadlines.
• Cover for other Staff (including other stations, when requested by management). Perform any other duties as directed by Supervisors and Managers.

Qualifications

Minimum qualifications :