Business Process Analyst

Description

The National Security Sector within Leidos is seeking Business Process Analyst with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) Interface and Support Processes division within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing travelers at the ports of entry (POEs) into the United States.

This position requires frequent interactions with Architects, agile delivery teams, CBP product owners, and other CBP stakeholders to lead the gathering, refinement, and documentation of business needs and requirements.

• This position REQUIRES the candidate to be in Ashburn, VA, two to three times a week

Primary Responsibilities :

Collaborate with product owner, technical leads, and developers on the requirement elicitation, documentation in JIRA epic / stories / features and acceptance criteria in fast-paced agile environment

Work with product owners to refine, groom and prioritize the backlog

Support all Agile ceremonies as the Scrum Master.

Support change management processes including initiating change requests.

Work with development teams to flesh out technical and QA requirements

Quickly adapt to customer dynamic environment and adopt their processes and foster innovative ideas

Adopt to new ways of working, socializing and collaborating with stakeholders and understanding their business goals

Develop or edit PowerBI dashboards.

Develop analytical reports.

Must be a self-starter, strong leader, and have the ability to work independently with little supervision

Experience briefing PowerPoint presentations to government officials or senior management.

Basic Qualifications :

BA / BS with 8+ years of relevant experience or 6+ years of relevant experience with Master's Degree : OR 7 years of experience in lieu of degree

Must be able to maintain and obtain a CBP Background Investigation prior to start

Experience in Agile / Scrum / Kanban supporting Agile efforts

At least five (5) years of experience writing user stories, slicing features, using test suites and maintaining issue backlog

Excellent verbal and written communication skills and the ability to interact professionally with diverse agile teams, product owners, stakeholders, and SMEs.

Experience conducting stakeholder interviews and facilitating stakeholder workshops.

Experience with Confluence and JIRA required

Experience with PowerBI, creating and modifying dashboards.

Solid experience with Microsoft Office Suite including Excel, PowerPoint, and Word.

Great analytical skills and ability to develop summary reports out of large amounts of data.

Preferred Qualifications :

Active CBP BI

Experience with CBP PSPD

At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."

If you're already scheming step 20 while everyone else is still debating step 2... good. You'll fit right in.

Original Posting : October 22, 2025

For U.S. Positions : While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range :

Pay Range $104,650.00 - $189,175.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.