Front Desk Clerk, Shelter

Front Desk Clerk, Shelter

The Men's Side Monitor is responsible to the Director of Shelter Services for the security of premises, as well as carrying out administrative / clerical duties as assigned.

Essential Duties And Responsibilities :

• Assist Shelter Director and Shelter Case Managers with overall Shelter Program functions.
• Answer and forward all telephone calls.
• Greet all visitors, staff, corps members, volunteers and general public in a friendly and professional manner.
• Direct all social service clients to appropriate staff person and facility, as well as donations to the ARC.
• Maintains guest & staff log.
• Maintain Client Confidentiality
• Process clients for Emergency Shelter overnight stay, including entering client information and services provided into WellSky database and intake for guest showers.
• Monitoring of Overnight Male clients, including seeking emergency medical attention, waking them up in the morning, supervising client room clean out & dismissing clients to meals.
• Help maintain a positive and communal living environment between clients.
• Makes hourly rounds of inside of building for security (fire, theft, etc.), including doing a complete walk through of the Men's dorm rooms during the Graveyard shift.
• Washes overnight client laundry and linens from overnight stays.
• Secure shelter for duration of evening (locks rear doors, turn out lights, etc.)
• Organize and maintain neat and clean copier / fax room; maintain fully stocked paper supply.
• Monitor security cameras.
• Some custodial duties as necessary and / or required.
• Other related duties as assigned by the Shelter Director and / or Corps Officer and / or Corps Assistant Officer

Knowledge, Skills, Abilities And Other Qualifications Requirements :

Certificates, Licenses, Registrations :

Physical Requirements :

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.