B-Level Technician

Whole Family Health  Center

A non-profit community healthcare organization serving Floridas Treasure Coast region for over 25 years as an integrated approach to healthcare providing access to Adult & Pediatric Primary Care, Behavioral Health, and Pharmacy with delivery services. Whole Family Health Center is committed to delivering compassionate, quality care to all!

Job Summary :   Serves patients by preparing medications; assists pharmacists, multidisciplinary health care team, and patients with medication-related issues; assists pharmacists with MTMs, maintaining medication inventory and clinic formulary, 340 B compliance. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This is a position of trust.

Communication :   Good verbal and written communication skills are required for this position.  The information must be exchanged using tact and persuasion appropriately.  He or she must be detail-oriented, organized, and a problem solver.  The person in this position must be able to communicate with the patients, staff, and others; and contribute to a positive environment.   The ability to communicate in Spanish, Creole or both is a plus.

Key Responsibilities :

• Supports the provision of pharmacy services by transcribing and assembling prescription orders.
• Compounds, packages, and labels pharmaceuticals to be dispensed under pharmacist supervision.
• Communicates with patients and outside pharmacies / healthcare providers for medication reconciliation.
• Assists patients with medication access and adherence issues utilizing appropriate resources.
• Maintains pharmacy inventory stock levels, anticipates necessary medications and supplies, places orders, receives and updates inventory, as well as removes outdated medications.
• Assists pharmacist with ordering, and maintenance of 340B / standard virtual inventory.
• Prepares reports by collecting and summarizing data.
• Maintains medical records by recording and filing prescribers orders and prescriptions.  Maintains a secure, safe, and clean workspace by adhering to regulations, infection control, policy, and procedure.
• Prioritizes workload and works effectively with minimal supervision.
• Generates revenues by calculating, recording, and issuing charges.
• Communicates with insurance carriers to obtain prior authorizations and resolve disputes.
• May occasionally need to travel from one clinic to another for coverage.
• Assists pharmacist with other duties, as needed.
• May occasionally need to travel from one clinic to another for coverage.

Education & Training :

Experience :

Requirements :

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