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Customer Service Rep Pt Portal

Customer Service Rep Pt Portal

Lincare HoldingsClearwater Beach, FL, US
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Job Functions

The purpose / primary function of this role is to handle incoming email / call requests through the Patient Portal from existing and new patients regarding all aspects of the business.

Job Functions :

  • Ensures all email requests / inquiries are responded to within 72 business hours
  • Completes the requests / inquiries in the appropriate applications and / or forwards additional information / action needed to the appropriate Lincare department(s)
  • Proficient in all systems necessary to complete the requests / inquiries
  • Meets / sets daily goals to ensure SLA is met
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Customer Service Rep • Clearwater Beach, FL, US

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