RAICES is hiring : Refugee Resettlement Case Manager-Refugee Health Promotion (32

Overview

RAICES seeks to hire a Case Manager for the Refugee Resettlement Program. Under the supervision of the Resettlement Program Manager, the Case Manager will implement extensive case management services for eligible clients in a timely and compliant manner, contributing to community orientation, early employment, and self-sufficiency. This position is based in San Antonio, TX. This role is union eligible and grant-funded; if funding is substantially reduced or ceases, the position may be terminated and / or subject to applicable collective bargaining agreement requirements.

Responsibilities

• Provide case management services to refugees and other displaced persons, including pre-arrival arrangements, coordination of housing, orientation / client education, and other basic needs enrollments within program requirements and timeframes, utilizing in-house services and referrals to external providers.
• Provide Cultural Orientation to all adults in the caseload within 90 days.
• Ensure timely requests of cash assistance in accordance with federal guidelines and within 90 days.
• Document all visits and case management activities as required by federal regulations and Resettlement leadership.
• Ensure transportation for newly arrived clients to initial appointments as required, in compliance with child safety laws.
• Assist clients in engaging in activities that facilitate self-sufficiency and independent task performance.
• Identify needs and barriers and communicate follow-up to case managers and the Program Manager as needed.
• Maintain organized case files as outlined by the funder and Resettlement leadership; submit required information in a timely manner.
• Some evenings and weekends may be required; flex schedule will be arranged as necessary to accommodate.
• Other duties as assigned.

Qualifications

Minimum Qualifications

Preferred Qualifications

Attributes

Hybrid Work Plan

RAICES is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable law.

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