Account Manager - East & Latam

Account Manager - East & Latam

As an Account Manager for the East & LATAM region, you'll oversee a portfolio of Blacklane's most strategic enterprise clients across Eastern North America and Latin America. You'll be responsible for maximizing retention and growth, building strong partnerships, and ensuring clients receive world-class service tailored to their local and global needs.

This role blends autonomy and collaboration, offering the chance to make a direct impact in a diverse and fast-growing region.

Your Responsibilities

• Act as the main point of contact for enterprise clients across the East Coast and LATAM.
• Develop and execute strategic account plans to drive retention, growth, and client satisfaction.
• Identify upsell and cross-sell opportunities, including Electric Class and sustainable mobility solutions.
• Build and nurture long-term relationships with key decision-makers and stakeholders.
• Collaborate cross-functionally with Sales, Product, Operations, and Customer Experience to ensure seamless service delivery.
• Monitor account performance, analyze trends, and provide data-driven insights to inform strategic decisions.
• Represent Blacklane at industry events and client meetings, strengthening our visibility and partnerships.

About You

Compensation : $85,000 $140,000 annually with uncapped commission and VSOP (Virtual Stock Options). Final compensation will be determined based on skills and experience.

Why join Blacklane? 100% employer-paid health & life insurance for you and your family 401(k) match (1 : 1 up to 5%) Up to 30 vacation days, plus milestone bonus days Work from anywhere for up to 6 weeks a year Continuous learning & certified coaching VSOP share in Blacklane's success

Our mission is simple but powerful : to become the world's leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur-driven rides by prioritizing reliability, innovation, and first-class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet.

Blacklane has grown from a two-person startup in Berlin to a global team of over 300 people representing 54+ nationalities. Powered by our commitment to care, inclusion, innovation, and collaboration, we support employees through initiatives like Employee Resource Groups (ERGs), mentorship programs, and more. Here are just a few examples of the ERGs fostering connection :

We welcomeand actively supportemployees to create or join the communities that are important to them.

Why join us in a Blacklane on the fast lane?

Do you have any questions or want to know more about our way of working? Feel free to contact us. We're happy to connect!

We place great value on equal opportunities. Therefore, we welcome everyone to apply!

The salary range for this role is $86,000 $107,000 annually with eligibility for performance-based bonuses and VSOP. Final compensation will be determined based on skills and experience.