Description
POSITION SUMMARY
Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co occurring disorders by assisting them to live as independently as possible in their chosen community.
Shifts Available :
Full-Time : AM | 7 : 00am - 3 : 30pm | Sunday - Thursday
Expected starting wage is $28.31. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Canyon Vista is a 57 unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness. Telecare will provide onsite case management, housing stabilization and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24 hours a day, 7 days per week.
QUALIFICATIONS
Required :
- High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate's degree and two (2) years of experience; or Bachelor's degree in Social Services
- Must possess at least 1 year of direct service experience providing assistance as a Housing Specialist
- Sensitivity to multi-cultural populations and issues
- Must be at least 18 years of age
- Must be CPR, Crisis Prevention Institute (CPI}, and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
- All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
Willingness to use the company vehicle to drive clients to appointments and groups, etc.
Preferred :
Four (4) years' experience in a mental health settingExperience providing intensive case management and / or intensive community supports using psychiatric rehabilitation conceptsExperience in a mental health setting, outpatient clinic, or community mental health serviceKnowledge of Housing Resources in local communityESSENTIAL FUNCTIONS
Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholdersCollaborates with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are providedConsistent with area of expertise, provides specialized services and interventions related to housing, including thematic groups, evidence-based practices, and collaboration with external agencies and resourcesFacilitates groups according to the needs and interests of members served especially related to education regarding Housing needs and maintenanceProvides appropriate interventions in crisis situationsOn a rotating basis, performs officer of the day functions for both wellness, duty and stand by duty tasksCollects required data and completes required documentationCoordinates transitions to lower levels of careMaintains awareness of community resources and assists members served in appropriate use of community resourcesAssists members served with all needs, including Activities of Daily LivingAssists members served in making and getting to essential appointmentsAssists and advocates for members served in obtaining appropriate benefits; provide representative payee servicesEnsures that members served understand their legal status and rightsHelps members served achieve greater independence and autonomySafeguards confidentiality; adheres to HIPAA policiesProvides wraparound services that encompass whole person careProvides transportation when needed and appropriate and linkage to community resourcesIf employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis / crisis prevention trainingIf employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis / crisis prevention trainingProvide and document quality and quantity of direct services as required by program standards Duties and responsibilities may be added, deleted, and / or changed at the discretion of management.SKILLS
Thorough understanding of the rights of members served and relevant legal processesEffective written and verbal communication skillsGood computer / technology skillsAbility to assess safety risksAbility to easily build rapport, maintain engagement with members served, and hold hope in the face of adversityExcellent driving skillsKnowledge of basic medical and psychiatric terminologyWithin two (2) months of employment, ability to apply financial requirements for billing and learn billing codesPHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to stand, twist, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and power grasping. The position requires driving and frequent hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections).
EOE AA M / F / V / Disability
May vary by location and position typeFull Job Description will be provided if selected for an interview.
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
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For further information, please review the Know Your Rights notice from the Department of Labor.