Intake Specialist

A company is looking for an Intake Specialist to manage patient referrals and documentation in a remote setting.

Key Responsibilities

Accurately enter referrals and communicate with referral sources and patients regarding documentation and financial responsibilities

Supervise team operations, lead training sessions, and monitor performance metrics

Ensure compliance with payer guidelines and maintain patient confidentiality according to HIPAA regulations

Required Qualifications, Training, and Education

High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred

Related experience in healthcare administration, financial services, or insurance customer service

Entry-level requires one year of work-related experience; senior level requires two years of exact job experience

Lead level requires four years of exact job experience in a relevant field

Proficiency with computers and healthcare software applications is necessary