BIS Market Access Director

Overview

Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value.

The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules.

The Director, Business Information Services - Market Access , will drive the technical strategy, architecture, and implementation of commercial systems for the Dermatology Business Unit, specifically the market and patient access teams. This highly technical leadership role is responsible for delivering scalable, secure, and integrated technology solutions across CRM, Business Intelligence (BI), data platforms, and other critical commercial systems. The ideal candidate combines deep technical expertise with strong leadership capabilities and a thorough understanding of pharmaceutical commercial operations.

Essential Functions of the Job (Key responsibilities)

• Develop the technical roadmap and system architecture for commercial platforms, including CRM (Veeva / Salesforce), BI (Power BI), data integration pipelines, and master data management.
• Lead end-to-end software development lifecycle : requirements gathering, UI / UX design, architecture review, development oversight, QA / testing, deployment, and maintenance.
• Design and oversee scalable system integrations, including APIs, data pipelines, and ETL processes across internal systems and third-party data sources (e.g., IQVIA, claims, SP data).
• Collaborate with business stakeholders to gather functional requirements and translate them into technical specifications and prioritized development plans.
• Guide solution design in partnership with system architects and data engineers to ensure performance, scalability, and compliance.
• Manage a team of developers, business analysts, and vendors to ensure timely and high-quality delivery of technology initiatives.
• Ensure ongoing data integrity, availability, and compliance with pharmaceutical regulatory standards (e.g., HIPAA, 21 CFR Part 11).
• Proactively monitor production systems, address issues, and implement system optimizations.
• Lead change management, end-user training, and system adoption strategies across the organization.

Qualifications (Minimal acceptable level of education, work experience, and competency)

o CRM platforms : Veeva CRM (preferred), Salesforce

o Patient Support Hubs

o BI tools : Power BI, Tableau, Qlik

o ETL and data integration tools (e.g., Informatica, Azure Data Factory, Talend)

o In-depth knowledge of data warehousing and modeling (e.g., Snowflake, Redshift, SQL Server)

o Patient support life cycle including copay and other affordability programs, prior authorization support and patient assistance programs

o Experience with Payer and Pharmacy contracting including rebate analysis and fraud investigations

o Claims data (FIA, Copay, Specialty Pharmacy), and digital / multi-channel engagement data, Copay and affordability programs

Disclaimer : The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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