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Private Events Manager
Private Events ManagerASM Global • San Antonio, TX, US
Private Events Manager

Private Events Manager

ASM Global • San Antonio, TX, US
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Private Events Manager

Legends Global, the world's leading venue management and services company, is seeking a highly motivated Private Events Manager for an immediate opening at Boeing Center at Tech Port. This role is responsible for driving revenue through the sale of private and special events hosted at the facility.

The Private Events Manager will support and independently lead sales initiatives to secure bookings for a wide range of events, including weddings, proms, holiday parties, Bar / Bat Mitzvahs, fundraising galas, association meetings, and corporate functions. This position plays a key role in maximizing venue utilization and delivering exceptional client experiences.

Essential Duties and Responsibilities :

  • Facilitate sales deliveries and coordinate client gifting initiatives to enhance customer engagement and satisfaction.
  • Conduct comprehensive market research and client prospecting utilizing platforms such as ZoomInfo and other online resources.
  • Respond to inquiries promptly and professionally, ensuring a high standard of customer service.
  • Generate, monitor, and document the progress and outcomes of all sales leads.
  • Support the management of client accounts and contribute to the development of the event calendar using specialized booking software.
  • Maintain in-depth knowledge of available event spaces, catering options, ancillary services, and event enhancements to effectively communicate offerings to prospective clients.
  • Prepare detailed rental proposals in accordance with the stadium's established rate structure.
  • Promote a culture of continuous improvement by proactively contributing ideas to enhance event profitability and service excellence.
  • Conduct site tours for prospective clients, showcasing venue capabilities and offerings.
  • Draft comprehensive event proposals and contracts tailored to client needs.
  • Monitor key deadlines and support the execution of the annual marketing plan. Research industry best practices, emerging trends, and innovative marketing strategies, and regularly present findings to leadership.
  • Represent the organization at trade shows and community events to strengthen brand visibility and foster new business opportunities.
  • Assist in the planning and execution of internal team events and non-revenue-generating activities hosted at the stadium.
  • Collaborate with Legends Global Marketing and PR teams to promote large-scale departmental events.
  • Contribute to the development, recommendation, and implementation of departmental goals and policies.
  • Deliver prompt, accurate, and courteous service while hosting clients during private events and home football games.
  • Perform additional duties as assigned to support departmental and organizational objectives.

Education and / or Experience :

  • Bachelors Degree from an accredited college or university with major course work in marketing or communications or a minimum of 5 years if Sales and Events experience
  • A minimum of one year of administrative, marketing or communications experience preferred.
  • Skills and Abilities :

  • Demonstrate a polished, professional demeanor that reflects the values of Legends Global and the venue.
  • Possess strong knowledge of the hospitality industry, with a focus on the local and regional market landscape.
  • Understand booking patterns, market trends, peak demand periods, and key events influencing the industry.
  • Conduct strategic research to identify demand generators and new business opportunities, leveraging internet tools for effective prospecting.
  • Actively engage in community involvement and networking to cultivate meaningful business relationships that drive sales growth.
  • Develop and implement competitive sales strategies to effectively position offerings against market competitors.
  • Consistently meet or exceed performance expectations across prospecting calls, client appointments, presentations, proposals, and deal closures.
  • Research each client's business and hospitality needs to identify decision-makers and tailor sales approaches for successful outcomes.
  • Apply creativity, discretion, and sound judgment to design customized event experiences aligned with client preferences.
  • Provide cost-effective solutions and proactively resolve challenges to ensure seamless event execution.
  • Pursue innovative networking strategies to uncover new business leads and expand the customer base.
  • Manage client accounts with attention to detail and responsiveness.
  • Maintain a strong focus on customer satisfaction and service excellence.
  • Ensure reliable daily transportation to support business operations.
  • Exhibit superior organizational skills and thrive in a fast-paced, multitasking environment.
  • Demonstrate excellent listening, verbal, written communication, negotiation, and closing skills.
  • Utilize analytical thinking to assess performance and enhance execution strategies.
  • Identify and resolve issues promptly and effectively.
  • Plan, organize, and execute projects within designated timelines.
  • Collaborate professionally with team members to achieve shared goals.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and internet research; familiarity with event booking software is advantageous.
  • Working Conditions :

  • Working conditions involve noise, heat, changes in temperature, kitchen elements, odors, moisture, etc.
  • May be required to work additional hours as dictated by the workload and staffing
  • Must be willing to work evenings, weekends, and holidays
  • Physical Demands :

  • Requires moderate physical efforts. Standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
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