Solutions Engineer II

Akamai • Houston, TX, United States

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Our new customer acquisition team is an experienced group of Internet technologists. Youll work with customers who find value in web performance or cloud security solutions for scale, reliability, performance and security. The team focuses on maintaining highest quality customer service and applying industry best practices to cutting-edge solutions.

Partner with the best

In this role, you will be the customers trusted advisor and technical expert. Collaborating with sales partners, youll facilitate product adoption and account growth for Akamai and our customers.

As a Solutions Engineer II, you will be responsible for :

Creating sales opportunities by managing the pre-sales technical process and demonstrating Akamais technology to customers.
Managing the technical proposal process and ensuring all technical information and recommendations addressing customer requirements are accurate.
Tracking account activity for business analysis and reporting, designing technical solutions to meet our customers needs.
Leading sales activities such as Technical Demos and Proof of Concepts (POCs).
Maximizing customer satisfaction, retention, and growth based on the customers needs and business requirements.

Do what you love

To be successful in this role you will :

Have 5 years working in a customer-facing or consulting role in technical pre-sales / sales engineering / post-sales and a Bachelors degree or its equivalent.

Have a bachelors degree in computer science, Engineering, Management Information Systems, or another related field

Demonstrate understanding of the internet, including but not limited to technologies like TCP / IP, DNS, HTTP(S), APIs etc.

Have experience or an interest in working with DevOps, Media or Internet Security

Have excellent written, verbal and presentation skills including communicating complex technical content to a range of audiences.

Be a team player, able to collaborate, prioritize, and solve problems in a fast changing environment

Have US citizenship

Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.

With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.

serp_jobs.job_alerts.create_a_job

Solution Engineer • Houston, TX, United States