The Service Technician Sr - SBE is responsible for
repairing and reconditioning equipment in the Market Center and / or
customer locations. Responsible for installation of equipment at
customer accounts and is responsible for diagnostics of mechanical,
electrical, and plumbing problems and takes corrective action.
Provides customer assistance in resolving customer questions,
problems, or complaints regarding equipment. Calls on customers as
assigned by Service Manager or General Manager to investigate
operating difficulties of equipment. ? Makes repairs or adjustments
to equipment to return the equipment in working order. ? Cleans and
maintains equipment on location including exchanging decanters and
cleaning brewers. ? Documentation including verification of the
closing calls, invoice completion, asset verification and any
required customer documentation. ? Repairs and refurbishes
equipment in the Market Center; maintain spare parts levels. ?
Maintains a good working relationship and liaison with customers to
maintain a positive image of the company and product. ? Perform
scheduled and unscheduled service activities including emergency
service calls, preventative maintenance, surveys, and
installations. ? Maintains service area and vehicle in a clean and
organized condition. ? Completes weekly Driver Report and follows
guidelines in the Fleet Manual. ? Follows all safety standards and
policies set by manufacturers and company. At Aramark, developing
new skills and doing what it takes to get the job done make a
positive impact for our employees and for our customers. High
School Diploma or equivalent required. ? Working knowledge in
repairing small electrical appliances. ? Willing to learn how to
connect equipment to water sources, add additional lines and
drainage when necessary. ? This skill is normally developed through
six months to one year of experience in equipment service
operations or through vocational training. ? The ability to read
and write in English is required. ? Must also possess effective
communication and customer service skills. ? This role may also
require uniforms and / or usage of Personal Protective Equipment
(PPE). Rooted in service and united by our purpose, we strive to do
great things for each other, our partners, our communities, and our
planet. At Aramark, we believe that every employee should enjoy
equal employment opportunity and be free to participate in all
aspects of the company. We do not discriminate on the basis of
race, color, religion, national origin, age, sex, gender,
pregnancy, disability, sexual orientation, gender identity, genetic
information, military status, protected veteran status or other
characteristics protected by applicable law. About Aramark The
people of Aramark proudly serve millions of guests every day
through food and facilities in 15 countries around the world.
Rooted in service and united by our purpose, we strive to do great
things for each other, our partners, our communities, and our
planet. So, no matter what you're pursuing - a new challenge,
a sense of belonging, or just a great place to work - our focus is
helping you reach your full potential. Learn more about working
here at or connect with us on Facebook , Instagram
and Twitter .
Sr Service Technician • Richmond, VA, Virginia, United States