Salesforce Reporting AnalystCatapult Solutions Group • Plano, TX, US
Salesforce Reporting Analyst
Catapult Solutions Group • Plano, TX, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionExperience with Salesforce and generating Salesforce reporting Exceptional attention to detail to ensure data integrity and accuracy in all tasks. A strong sense of urgency to address time-sensitive issues and adapt to a fast-paced environment. Strong analytical and organizational skills with the ability to identify trends, solve problems, and make data-driven decisions. Proficiency in WFM tools, spreadsheets, and ticketing systems (prior experience is a plus). Effective communication skills to interact with cross-functional teams and convey information clearly. Mid-Senior level Contract Information Technology and Administrative
Base pay range
$45.00 / hr - $49.26 / hr
NO C2C Candidates
Key Responsibilities
- Data Entry : Accurately input and maintain workforce-related data in relevant systems to ensure organizational metrics and scheduling are up to date.
- Reporting : Generate, review, and distribute reports related to staffing, scheduling, performance, and other WFM metrics.
- Ticketing : Manage and resolve workforce-related tickets in a timely and organized manner to ensure seamless communication and issue resolution.
- Real-Time Monitoring : Actively monitor staffing levels, queues, and performance metrics in real time to identify variances and make quick adjustments as needed.
- Reskilling : Collaborate with team leads to facilitate reskilling initiatives, ensuring resources are deployed effectively based on business priorities.
Key Qualifications
Seniority level
Employment type
Job function
Location : Irving, TX
J-18808-Ljbffr
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Reporting Analyst • Plano, TX, US
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