Patient Service Representative - Women's Health

Patient Service Representative

Mercy Sunset Hills Clinic Women's Health Full Time, 40 hours per week

Overview : The Patient Service Representative greets, instructs, directs, and schedules patients and visitors. Performs a variety of clerical duties for physicians and clinic staff. Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed. Enters new and established patient information into the computer. Answers incoming calls, sets appointments for patients, dispatches messages and / or calls for all employees. Monitors and revises physician schedules as appropriate. Performs patient care activities within the scope of data entry / processing and patient account functions. Establishes payment plans and collection of payments. Answers questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records, and patient referrals.

Qualifications

Patient Service Representative Education : High school diploma or equivalent

Experience Preferred : One year of applicable medical office experience. New hire must attend Clinic Core Front Desk Training through Clinical Education. All new hires are hired into this role.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

Key Benefits

Tuition reimbursement up to $2,000 for continuing education

Health / Dental / Vision available after day one

Annual contribution of $100 per month to eligible dependent care FSA

Paid parental leave for new parents

401K with employer match

Paid PTO for volunteering

Competitive salary

Future career growth

EEO / AA / Minorities / Females / Disabled / Veterans