Operations and Product Specialist

Job Description

Job Description

Fooji is looking for a dynamic, fearless self-starter to join our team as an Operations & Product Specialist . This role, reporting directly to the COO, will act as a true right hand—supporting business operations across the company while owning key aspects of our product QA and internal processes.

The ideal candidate thrives in a fast-paced, start-up environment, switches gears easily, and takes pride in keeping things running smoothly. From managing QA testing to updating the company website to planning a team event, this person will touch nearly every part of the business. If you love being productive, enjoy learning new things, and find satisfaction in figuring stuff out—this role is for you.

Operations Specialist Job Duties :

• Collaborate closely with the COO to support company-wide initiatives and daily priorities.
• Own the QA process for Fooji’s platform—test new features, identify issues, and ensure smooth releases.
• Partner with Project Management, Engineering, Brand Strategy, and Operations to improve workflows and enhance product usability.
• Maintain compliance by keeping policies and procedures up-to-date and assisting with the annual SOC 2 audit.
• Keep the company website updated with the latest content and product information.
• Lead or assist with ad-hoc projects to streamline processes and drive operational efficiency.
• Coordinate company events (team-building days, celebrations, etc.).
• Support employee onboarding and internal communications to ensure a consistent, positive experience.
• Communicate with vendors and manage relationships that keep daily operations running smoothly.
• Keep the office stocked, organized, and ready for anything—whether it’s supplies, snacks, or creative solutions to everyday needs.

Requirements

Who is our ideal Operations Specialist team member?

Benefits

All of the great perks of a startup environment plus :