Embedded GSOC Manager

Who We Are Looking For

The right candidate will be an embedded leader who will effectively implement a tight

operating rhythm, maintain global situational awareness, and drive unrivaled customer

service and support through all operating conditions.

This role requires strong

leadership under pressure, unwavering integrity, an understanding of the global context,

exceptional critical thought, a protective mindset, and a high bias for action and

execution.

What You Will Work On

• Lead by example a team of analysts in a Global Operations Center
• Deliver world-class service and support for our internal customers
• Be responsible for accurately and consistently identifying, tracking, and reporting risk event information on time
• Coordinate and lead staffing of our 24 / 7 operations
• Execute the travel risk management program to include monitoring, alerting, briefing, and support
• Be responsible for global incident and emergency management
• Be responsible for centrally managing access, video, environmental sensors, and associated alarms across the enterprise
• Manage relevant training, drills, and process improvement
• Partner with Incident Responders during emergencies to facilitate overwatch and central support
• Produce and deliver regular and ad hoc briefings

What You Will Bring

Skills in operating scheduling and expense operating systems.

setting and achieving aggressive performance objectives.

to forecast second and third-order effects of actions.

Work Environment

With or without reasonable accommodation, requires the physical and mental capacity

to effectively perform all essential functions.

In addition to other demands, the

demands of the job include :

Please note that this is a physical security and GSOC oriented role, cybersecurity

applicants need not apply Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment.

We are committed to a work environment that celebrates diversity.

We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.